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The Governor Dinwiddie Hotel & Suites: Traveler Reviews

3.0 of 5
506 Dinwiddie Street, Portsmouth, VA 23704
Hotel amenities
The Governor Dinwiddie Hotel & Suites
Ranked #2 of 7 hotels in Portsmouth
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50 reviews from our community

    Trip type
Traveler rating
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    18
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    8
    2
Date Rating
Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Cute Hotel”
5 of 5 stars Reviewed July 9, 2012

What a little gem in the middle of downtown Portsmouth. Came in for the weekend with friends for a concert at the ntelos wireless pavillion. Hotel very convienently located to venue. Actually in walking distance if you don't mind walking about 1/2 mile. Hotel was very cute and charming. Rooms were nice and big and included refrig, microwave, coffee maker; some even had a two burner stove. Price was great, parking was free, multiple restaurants on same block. The mexican place downstairs was good. Rooms were nice and clean and cool. Would def stay here again if in town. Highly recommended!!

Room Tip: Suites are same price as standard rooms, so request a suite if available.
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RL35 about The Governor Dinwiddie Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review
November 29, 2012
Dear Friend,
Thank you so much for the review on your stay. We try to make every guest feel at home. Concert season will be coming again soon, we hope you'll be back to visit us again.

Thanks again!

Warm regards,
The Governor Dinwiddie Hotel
Management and Staff
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Richmond, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Great Customer Service”
4 of 5 stars Reviewed July 5, 2012

I wanted to thank Pam & Nicole for being so friendly & helpful during my stay the first week in July. From the moment I checked in they were very nice and they made me feel very welcomed. Throughout the week if I had any questions such as how do i find a Wal-mart, I would be provided a copy of directions, etc. The room was nice, very spacious, and I loved having the windows so I could let the sun in. The hotel is within distance of some great local restaurants and short distance to the waterfront for a nice walk. I have enjoyed my stay here, and would definetely come back. Nothing better than having your expectations exceeded, thanks girls :)

Room Tip: Call in advance if you have any questions!
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review
November 29, 2012
Lisa b

Thank You for your review. We strive to provide Excellent Service from Management to every Staff member to every Guest that stays with us...
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Charlottesville, VA
Top Contributor
67 reviews 67 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
“Location is Great”
4 of 5 stars Reviewed July 1, 2012

My husband and I stayed here after getting stuck in a serious storm driving out of the Outer Banks of NC. I found a great deal on hotels.com and booked it. We rolled in around 12:30am and had no trouble finding the hotel or parking FOR FREE. The King room was big with a wet bar, coffee pot (no coffee) and frig. The hotel offers free Starbucks in the lobby. We parked our truck filled with bikes and beach equipment for the night and it was fine the next morning. The hotel is located in walking distance of some really cool restaurants and bars. I'd like to come back and stay longer and enjoy the area. Room was clean but bathroom was small. They offered "bag" food for breakfast to go. Not sure what was in it so I passed.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review
December 3, 2012
Thank you for the nice review. We currently offer a Muffin, Juice and a Breakfast Bar to get you started in the morning. Look forward to your return to stay with us again!

Thank you again
Management and Staff
Governor Dinwiddie Hotel
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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
“Gun in Room”
1 of 5 stars Reviewed June 13, 2012

Do Not Stay Here!! My husband, 13 month son, and I stayed her during Memorial Day Weekend 2012. They messed up on the room reservation although we had booked 3 months in advance (not just ours but 18 other people) and still tried to tell us that it was our fault. They had an event Saturday night that had outside guest roaming the halls and music that was so loud which was horrible for our son who did not go to sleep until 1 am when the event was over and even after I complained and informed them during the reservation that I had an infant. To top matters off, my husband opened the drawer on Sunday morning to find a LOADED GUN! We called the front desk and reported it and they tried to remove the gun until I said "No Call the police!" We had not only my 13 month old but at least 6 children under the age of 10 playing the room on Saturday and if they had found that gun. Worst is the Hotel told us that they aren't responsible for items that guest leave in rooms. So I guess a gun is O.K. to leave and they could not have cleaned the room. DO NOT STAY HERE!!!

  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review
December 3, 2012
Dear Guest

We appreciate your honest review with regards to what you experienced at our
hotel. As a result of your comments, we have launched an investigation
into this matter and appropriate disciplinary actions as well as
retraining opportunities have been taken to assure that each guest's
needs have been met with quality services. We apologize for the inconvenience that this may have caused you. We would like to assure the best and the proper services in further
coming days.


with regards,
The Management
Governor Dinwiddie Hotel
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Travelers are raving about these Portsmouth hotels

South Hill, Virginia
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Nice location to Churches and Restaurants”
4 of 5 stars Reviewed June 4, 2012

I really liked the location in Old Towne Portsmouth, walking distance to restaurants and antique stores as well as numerous churches of various denominations. The room was clean and well appointed. I liked being able to open the windows for fresh air and to listen to street sounds.
I wish I had checked for hot water before my morning shower, it was brisk.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review
December 3, 2012
Thank you so much for your review! There were issues with the hot water at the time. That has been corrected. We hope you come back to stay with us soon. Thank you again!

The Management and Staff
Governor Dinwiddie Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Governor Dinwiddie Hotel & Suites

Also Known As:
The Governor Dinwiddie Hotel Portsmouth
The Governor Dinwiddie Hotel And Suites
The Governor Dinwiddie Hotel
Governor Dinwiddie Hotel
Address: 506 Dinwiddie Street, Portsmouth, VA 23704
Region: United States > Virginia > Portsmouth
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Portsmouth
Price Range: $
Hotel Class:3 star (3*)
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