If there were a lower rating than a one, that would be the appropriate rating for Mountain Lake. We were there for Labor Day Weekend for family time with our young child, but there was absolutely nothing to do! The lake was almost completely dry, most of the hiking trails were too hard for her to hike, the basket ball "court" was just an asphalt square and we were given a basketball that wouldn't even bounce! There was NO hay ride because a group on family reunion had booked the entire weekend and there were no other spots for other lake patrons! We were promised a cookout on our first evening, it was canceled. We were promised a movie on Sunday night, they had lost the remotes for the projector and told us the movie couldn't be shown. We had booked one of their more expensive rooms, which we found to be in very poor condition, as is the rest of the grounds and facility. Something as simple as paint could greatly benefit mountain lake, but it looks as if the grounds and buildings are simply neglected. The ceiling fan, tile, window seals all had a layer of dust on them. Our carpet and bed linens looked old and extensively worn. If you don't book your breakfast prior to Sunday morning, you must pay extra for brunch (they don't tell you this when you order your package). We took a boxed lunch on Sunday and ended up with NASTY turkey sandwiches, off-brand potato chips, and very small styrofoam cups with flat soda in them. My daughters lunch was even worse, when I called the kitchen to order they told me that the only thing they could prepare for her would be a peanut butter sandwich- It was made on very stale (completely hardened) bread! I was furious! I took the sandwich to the manager who in turn did invite us to the dining room for a real meal, But, for me, the gesture was a little late. I have written to Mountain Lake and to their controlling Endowment, but have yet to gain any satisfaction from our horrible visit. I would NOT recommend the Mountain Lake Resort to anyone.
- Also Known As:
- Mountain Lake Pembroke
- Hotel Mountain Lake
- Official Description (provided by the hotel):
- The newly renovated historic Mountain Lake Lodge features 43 Rooms in Main Stone Lodge, 16 in Chestnut Lodge, 9 Mountain Homes in Blueberry Ridge, 8 historic rustic cabins and 9 Front Lawn Cottages on 2,600 acres of preserved mountaintop property owned by the Mary Moody Northen Endowment. Mountain Lake Conservancy, a non-profit organization founded in 1989, serves to protect the land and wildlife resources on the property for future generations. ... more less
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