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“Newly opened zip line in VA” 4 of 5 stars
Review of Mountain Lake Lodge

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Mountain Lake Lodge
115 Hotel Circle, Pembroke, VA 24136 (Formerly Mountain Lake Hotel)   |  
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Hotel amenities
Ranked #1 of 1 Hotels in Pembroke
South Carolina
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
“Newly opened zip line in VA”
4 of 5 stars Reviewed August 10, 2013

Every year our family and friends get together at least once a year. This time we decided to go to Mountain Lake Lodge. This seems to be geographically in the middle of SC,KY and Alexandria, VA. We stayed in this resort from Monday to Thursday. Checking in was a breeze. We were not expecting the elevation to be that high and a lot of winding roads. Weather was 55 degrees in summertime and stayed in the newer cottages- Egleston. Rooms are spacious and have bathrooms in each room.Good size kitchen but needing more utensils. We forgot to pass by the grocery store before going up the mountain. So we had to drive back down again. Took us about 25 mins to get to Food Lion. There were different activities everyday e.g. yoga, zumba, etc. Free use of spa, exercise room, pool table, pingpong table, air hockey, etc. Enjoyed listening to the juke box in Mary's barn after visiting the cottage where the shut the movie "Dirty Dancing". The gift shop is needing more interesting items to sell. Played tennis, swam and did a lot of hiking.Don't forget to bring your bug spray because there were a lot of bugs. Enjoyed the view and nature. Best part : Treetop Adventure. $38.00++ for the adult course. They have different challenges and zip lines. Matt was able to demo us how to do the course and it was fun! The ones that looked like easy courses turned out to be the hard ones :). My 10 yr old daughter was able to complete the course too. This attraction just opened in June so there was no line when we were there. We didn't get to eat at the restaurant because we cooked our own the whole time we were there.Nice staff. We'll come back :)

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi S, Director of Sales at Mountain Lake Lodge, responded to this review, August 16, 2013
Dear ciennalexa,

Thank you so much for visiting the new Mountain Lake Lodge! We are so pleased that you enjoyed many of our new activities and amenities! We are hearing rave reviews this summer on our newly opened Treetop Adventures aerial course! Thank you for taking the time to share your experiences!

We look forward to welcoming you back!

Kind Regards,

Heidi Stone
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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141 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
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English first
Cave Spring, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 9, 2013

Me and my girls took advantage of the Groupon deal offer and stayed three nights. The afternoon we arrived we had time to do the TreeTop Adventures and we had a blast! Afterwards we dined on their screened in covered porch that was so relaxing with a rustic feeling. Our guide was the best. Actually from the front desk, maid service and waiters everyone was so attentive,nice. Our room was very clean and comfortable beds, we slept peacefully with the window open and the ceiling fan on, that's all you need, we slept under covers, incredibly cool at night, good sleeping weather for August! It was so peaceful there that the loudest sounds appeared to be the birds chirping. There are many other outdoor activities too numerous to mention, of course they offer what you would find at any hotel such as a nice excercise room with shower and sauna, a heated outdoor pool and heated outdoor spa. We hiked one day around the lake we are always interested to see how much progress its making toward filling backup at this point it appears to be about 10% of capacity it was worse 5 years ago they say maybe by this time next year it may be full again that way they can offer lake activities as well. If you don't mind driving off the mountain after you get there once you return to Route 460 within 20 minutes either direction you kind find nice restaurants if you prefer more of a variety than what's offered at the Lodge and less expensive.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi S, Director of Sales at Mountain Lake Lodge, responded to this review, August 16, 2013
Dear Outdoorsman1959,

Thank you for your review and thank you for giving the new Mountain Lake Lodge a try! As you already know, we have added many new outdoor activities through our Mountain Lake Outfitters, as well as, the new Mountain Lake Treetop Adventure course! Many of our guests this summer seem to be really enjoying all of the new amenities, new activities, and new focus of the lodge! The lake was fixed this past March and is naturally filling at a fantastic rate! Our experts are telling us that by next summer we will have all of our "on the lake" activities back!

Be sure to get regular lake updates on our face book page!

I look forward to meeting you on your next visit!

Kind Regards,

Heidi Stone
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2013

My husband, his parents, and I went last weekend to MLL's Dirty Dancing weekend. We had a fantastic time. I'm going to break down my review into sections to counteract the negative review left last month.

We ended up in the Pearisburg cabin, and it was wonderful. All of the exteriors to the buildings/cabins have purposefully been left rustic, but the insides are beautiful. The Pearisburg cabin has four large bedrooms (two with a king bed and two with two queen beds and each with its own bathroom), a fully equipped kitchen, a table, and a very nice living room. It even had a large fireplace and a walk-out back deck.

The Dirty Dancing weekend includes a viewing of the movie, a tour of the areas on the resort where the movie was filmed, a Dirty Dancing trivia game, dance lessons, two evenings of music and dancing, and four meals per guest (two breakfasts and two dinners). We really enjoyed our experience. They brought in professional dancers from Sapphire Ballroom and Dance Center to teach the classes as well as to do a Dirty Dancing song showcase and dance with the other guests. We chose to add private lessons for an additional fee of $25/half hour (group lessons are included and free), and we ended up with Dave Verde as our instructor. He was wonderful and so down-to-earth. My father-in-law had come to MLL claiming that he would not be dancing at all that weekend. Thanks to Dave, my father-in-law voluntarily chose to dance and learned a few dances quite well. All in all, we learned salsa, meringue, foxtrot, and the East Coast swing. The first night of dancing was with a "big band" live musical group, and they were quite enjoyable. However, it was the second night with the DJ that was the most fun. The DJ was awesome! We danced the night away and stayed almost until they closed for the night.

Like others have mentioned, the meals are buffet. However, unlike what other reviewers have said, they kept the buffet very well stocked. It always had an array of choices that would be sure to please many different taste buds. We were lucky enough to get Anna as our waitress for dinner both nights. She was the best waitress we have ever had. She was there taking care of our needs before we even knew we had them. And she looked out for our table as far as the desserts went, even holding aside special items to make sure that we could get them. Definitely request her if you can. She is worth it, I promise.

The last aspect of the trip that I want to talk about is the people. Everyone from the staff to the other guests was so nice. All of the Dirty Dancing guests were so friendly, and we left with contact information from a few of our new friends. However, it is the staff that deserve the real gold star. We booked our weekend through Josh Stevers. He REALLY took care of us. We cannot speak highly enough of him. Kerrie Hurley, who is also an amazing front desk staffer, was one of the funniest people that we've met. She too went above and beyond for us and took us back to see some of the behind the scenes spots. By the way, if you are looking for a hotel room instead of a cabin, make sure you book room 232. That's Patrick Swayze's room. :) Speaking of, Baby's family stayed in the Virginia cabin in the movie. You can also book that cabin.

Yes, there are gnats, but apparently, we were not there when they were at their worst (at the time of the July 2013 Dirty Dancing weekend). They are annoying, but they are not terrible. And the store had plenty of options for souvenirs for the Dirty Dancing weekend AND for the lodge. We ended up spending probably $200 there by the end of the weekend between our four visits.

All in all, it was a great trip, great experience, and we will be more than happy to return in future years. Definitely look for Kerrie and Josh when you book, Anna when you eat, and Dave when you take your lessons. This experience was worth every penny.

Room Tip: Cabins are great for large groups and/or for privacy. Hotel rooms are good for smaller groups or if...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DC Metro
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 7, 2013

Booked a treetop adventure package for a Thursday night on the tail end of a trip to Smith Mountain Lake to entertain our two young boys. We enjoyed our stay/experience here and would return and will recommend the property/experience to others. One interesting point of differentiation is that I left virtually every interaction with a staff member feeling appreciated.

Would have booked another night, but the online reservation process wouldn't let me so I figured they were full Friday night, (however when I mentioned that I could only book one night to other guests and staff they seemed surprised that was the case.)

Treetop: Cannot say enough good things about the staff at Treetop. They were friendly, appreciative, helpful and attentive. Since we could not all participate at once we split up the treetop time on two days. The kids loved the zip line and the element challenges. Matt, the excellent guide with our kids, was super with them and had a great personality. Really liked how he interacted with them, supervised them, and taught them well so they could basically handle everything themselves once they experienced several elements. My husband and I completed the adult course the next day and it was challenging and fun. We had never experienced this activity before, so it was interesting to try something new that the whole family could do.

Lodge: Friendly staff start to end. Emailed special room request prior to arrival and it was answered and accommodated in a few hours. The mountain outfitters people I communicated with prior to arrival were helpful in planning our activities. They acted like they really wanted you to come visit, and that they assured me they would work something out to care for our kids while we were "tree-topping" if needed since kiddie camp was closed that week. Front desk/restaurant and bar staff were welcoming and helpful. Restaurant manager made a point to talk to us about our dining experience and service. Loved the grounds, the stone building, the trees. Bar was cozy and inviting. Harvest offered friendly service, a good menu, (best mashed potatoes I've ever tasted, although the kids were not impressed with their pizza fyi,) and the breakfast buffet was fulfilling. The campfire was a good social event to mingle with other guests. Many I talked to had been coming to the MLL for many years. Had a close encounter with a skunk walking back to the room. Luckily for us we were more startled than he!

Room: Stayed in the Chestnut lodge on second floor. Beds were ultra comfy. I prefer firm mattresses and was not disappointed here like I usually am staying away from home. There was plenty of space for four and the bathroom was clean. Had a nice fireplace but did not use it. Loved the back porch/deck to sip wine in the evening and coffee in the morning. A hummingbird buzzed me on the porch in the morning.

The property/experience was exactly what I expected based on my research, reviews, and property description.

Room Tip: We had a corner 2nd floor room in Chestnut Lodge so balcony had side and front views.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi S, Director of Sales at Mountain Lake Lodge, responded to this review, August 16, 2013
Dear Roaming Ponies,

Wow! Thank you for your review! We are THRILLED that you and your family made lasting memories here at the new Mountain Lake Lodge! The focus of the lodge is not only to connect you and your family with nature and all of the natural beauty that surrounds Mountain Lake, but also connect you with your family, friends, and loved ones with memories that will last a lifetime!

We do sincerely appreciate you allowing us to be a part of your summer and very much look forward to welcoming you back!

Warm Regards,

Heidi Stone
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitsett, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 7, 2013

Entire family had a great time! Lots to do during day, we all esp enjoyed the Treetop Adventures. Fun evening activities too, from games in the barn to campfires. Great place! Room was clean and comfortable? Tavern was a nice place to have a drink and play board games.

Room Tip: We stayed in Chestnut instead of Stone Lodge, had a frig for snacks and drinks
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi S, Director of Sales at Mountain Lake Lodge, responded to this review, August 16, 2013
Dear iteach3sjb,

We are thrilled to hear that you and your family had memorable experiences here at Mountain Lake Lodge! We look forward to welcoming you back!

Warm Regards,

Heidi Stone
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2013

We just returned from a weekend at the Mountain Lake Lodge. What a beautiful lodge with a fascinating and intriguing history. So many positives to note regarding our stay here. Our children absolutely loved this place...so much to do in terms of outdoor recreational activities...fun for adults and children! Even our child with special needs was able to successfully complete the ropes course, due to the wonderful guide named Ryan, who so patiently assisted him every step of the way. We literally spent nearly all our time outdoors....archery, swimming and roasting s'mores by the campfire were some of the other things our kids loved the most.
We certainly didn't miss not having air conditioning, as the weather was cool and perfect. With the window open at night, we all slept great. We stayed in the main lodge and even though we'd never visited before, the updates to the rooms were noted...great choices of designer accent fabrics and linens in the bedrooms and throughout the main lodge.

The only negative comment I would provide (really more constructive criticism) to our stay here was the lack of choices associated with food...While the Harvest Restaurant's food quality was decent, my husband and I tired quickly of our only option - which was buffet style dining (although the children LOVED it and thought they'd died and gone to heaven). Would love to see the Mountain Lake Lodge expand and enhance their dining options....

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi S, Director of Sales at Mountain Lake Lodge, responded to this review, August 7, 2013
KristinReese,

Thank you so much for your feedback!

We are thrilled that you and your family made wonderful new memories here this past week! I am so pleased that you and the kids enjoyed many of the new amenities available at Mountain Lake. Our mission everyday is to not only connect families to the beautiful surroundings, but to each other during your time here!

I look forward to meeting you during your next visit!

Kind Regards,

Heidi Stone
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marseilles, Illinois
2 reviews
3 of 5 stars Reviewed August 5, 2013

This was our 5th trip to the former Mountain Lake Hotel, now known as Mountain Lake Lodge why the name change I don't know but unnecessary and that should of been out first hint there were lots of changes that we weren't gonna be happy about. We are huge Dirty Dancing(Patrick Swayze) fans and this is what attracted us to the property to begin with. The first time we showed up it made our hearts sing even without the lake. It is not only a gorgeous property but very relaxing for couples, families, and friends. One reason for that you don't get cell service(at least with at&t) so all your attention is focused on the company you are with and if there is an emergency your family will use the land line. The former staff made everyone around feel welcome and at home, kinda like going to your grandmothers when you were little. Now I felt like we were at a stop along the expressway. New personal is not as friendly or helpful. Bar was a very nice addition, but wished you could still get coffee there in the am. Food was awful and not plentiful. We stayed in the Virginia(because it was "Baby's" cabin) we had a huge mouse problem that needs to be addressed and needs to be cleaner upon arrival. This was second time we stayed in the Virginia and last year it was much cleaner and didn't see any mice. We were extremely disappointed in all the Dirty Dancing scene signs gone and pretty much non existant Dirty Dancing memorbilia. Why this change? The movie is not a black mark on your property but a draw. Plus while I think it was fabulous to support local artists, a nice addition (which we bought some beautiful pottery) we always enjoyed buying all the Dirty Dancing stuff. While I can see not having a "Dirty Dancing Weekend" every month when you do have them that is a main attraction for alot of people and your gift shop should be bursting with items to buy like it used to because that was a main complaint of alot of the people we encountered. Thank god Buzz and Anita came back to do the tour and trivia, because Buzz was there when film was made. We had our daughters with us this time and I bragged up this weekend like you wouldn't believe and when I checked in I returned to the Van sick with all the changes in regards to the movie. The kids were happy to meet Buzz because of all my stories and his knowledge of the movie, since all signs were gone, and no kitchen tour (because new chef says no) so no pictures by them like we have from previous years. Only familiar faces were Josh, Carol, and Belle and thank god Marsha was not gone. We were so happy to see the dancers were still on board they are fabulous and were glad to see us also. While we planned to make this an annual event I don't know what next year will bring because the word around was that new management was trying to discontinue Dirty Dancing Weekends which is apparent by property and change to hotel image, however for us your old time image and movie was our main attraction. While some of the changes were nice and for the better others were not. Did not like the new atmosphere.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Heidi S, Director of Sales at Mountain Lake Lodge, responded to this review, August 7, 2013
Tracy083,

Thank you for your feedback regarding your recent stay. We sincerely appreciate you returning to Mountain Lake year after year. Yes, the entire property has experienced a much needed refresh especially in the sleeping rooms and public spaces!

We certainly want to continue to pay tribute to Patrick Swayze, his foundation, and the part of history that Dirty Dancing played in the more recent years at Mountain Lake. We have dedicated one of our cottages near the front of the property to honoring these memories. This past weekend we opened our new display called "Dirty Dancing: Remembered". There are no plans of ever discontinuing the Dirty Dancing weekends or the part that they play in the fond memories of so many that cherish Mountain Lake Lodge.

Thank you again for your feedback. I hope to be able to meet you personally on your next trip!
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Additional Information about Mountain Lake Lodge

Address: 115 Hotel Circle, Pembroke, VA 24136 (Formerly Mountain Lake Hotel)
Phone Number:
Location: United States > Virginia > Pembroke
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Pembroke
Price Range (Based on Average Rates): $
Number of rooms: 101
Official Description (provided by the hotel):
The newly renovated historic Mountain Lake Lodge features 43 Rooms in Main Stone Lodge, 16 in Chestnut Lodge, 9 Mountain Homes in Blueberry Ridge, 8 historic rustic cabins and 9 Front Lawn Cottages on 2,600 acres of preserved mountaintop property owned by the Mary Moody Northen Endowment. Mountain Lake Conservancy, a non-profit organization founded in 1989, serves to protect the land and wildlife resources on the property for future generations. ... more   less 
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Also Known As:
Mountain Lake Pembroke
Hotel Mountain Lake

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