We have been going to Mountain Lake every summer since 2007, so it makes me sad to write a negative review. This year I noticed that they are now pet friendly. No problem, we love pets, but our son is asthmatic and allergic to dogs and cats, so we need to stay in a room that does not allow pets. I called the hotel, explained our situation, and was told that only the Blueberry Ridge cabins are pet friendly. I was informed that the room that we would be staying in did NOT allow pets (Norfolk/Dorland). You can imagine our surprise when we checked in to find guests with dogs a few doors down. When my husband called the front desk he was informed that our room was pet friendly after all. After checking we were told that no pets had been in that room yet, but we were hesitant to take that as fact, as we had been assured that the room was not pet friendly previously. Luckily we had all of our son's allergy medication with us and he had no reaction, but we won't be staying here again. I hate to write this review, but I feel that it's important for guests with medical needs to be informed before booking.
- Official Description (provided by the hotel):
- The newly renovated historic Mountain Lake Lodge features 43 Rooms in Main Stone Lodge, 16 in Chestnut Lodge, 9 Mountain Homes in Blueberry Ridge, 8 historic rustic cabins and 9 Front Lawn Cottages on 2,600 acres of preserved mountaintop property owned by the Mary Moody Northen Endowment. Mountain Lake Conservancy, a non-profit organization founded in 1989, serves to protect the land and wildlife resources on the property for future generations. ... more less
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- Also Known As:
- Mountain Lake Pembroke
- Hotel Mountain Lake