We recently spent 3 days at the lodge in the Chestnut Lodge, which we really liked. It was a bit extra for this room and it is a little hike from the main lodge/restaurant. However, the room had a porch with rockers, a TV with DirectTV ( I have heard the main lodge did not have) a nice sitting area, a kitchenette, an individual thermostat with heat and cooling, ceiling fan and a nice enough bathroom. The bed was comfortable, the furnishings nice, and the towels, blankets and pillows were ample and good quality. We took part in several activities, mountain biking, archery, and hiking. We enjoyed those and found the staff very helpful and nice. The grounds were gorgeous and the days provided for a good balance of relaxation and fun. As a note, the lake is currently in a refilling stage due to earthquakes. It is still good to look at, but the boating/swimming opportunities were not there. Also, the hot tub was closed when we were there. Even though it was too cold for the pool, I was disappointed to see the hot-tub closed also. The one area we were a little disappointed with was the food. We thought there was a huge missed opportunity here. The only restaurant had very limited hours. Even though it was Memorial Day weekend and most people were staying through Monday, the Sunday morning breakfast only ran until 9:00. If you missed that you had to wait until 11:00 for lunch. We slept in until 9:00 and woke up hungry. Unfortunately, we had to eat vending machine food for breakfast to tide us over. At 11:00 we weren't the only ones waiting at the door to get in to eat because we missed breakfast. Considering to get down the mountain takes some time and the nearest other food was 15-20 minutes away, we couldn't believe that the management didn't take advantage of this and have another way to get food. A bunch of cold cases, pastries, coffee and soda station, snacks inside of their shop in addition to the art and sweatshirts, would make for some happy campers and bring in extra profit to the resort. The food in restaurant was a mix. Some of it was really good, other things not as much. The menu is small, and the lunch menu is slightly revamped for dinner. We understand that a limited menu is sometimes a profitable one, however, we were surprised at how limited it was considering so many families stay there. I noticed several families struggling to figure out what to feed their children. The bartender was great, kudos to her.
We really enjoyed our trip and hope to come back with the family in the future.
Chestnut Lodge gives you access to a TV and a porch with rockers and a kitchenette. Rooms in the Ma...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your thoughful comments - if sounds like you enjoyed your stay and allow me to thank you for your constructive criticism. Our food and beverage offerings are constantly changing and we are always seeking out feedback to deepen our menu. Since Memorial Day weekend, our menu has grown substantially and we have extended breakfast hours. Additionally, we will be offering "grab and go" selections for breakfast and lunch through Mountain Lake Outfitters, our all new recreation and outdoors headquarters, opening just in time for the July 4th holiday. And we are scheduling great outdoor dining options on days when hotel occupancy is high - we recognize that our guests need options and initial feedback has been fantastic.
Thank you again for your comments - I hope you'll consider visiting us again when you are back in our region.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.