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“great location, quality rooms, teriffic dinner buffet” 4 of 5 stars
Review of Copthorne Hotel & Resort Bay of Islands

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Copthorne Hotel & Resort Bay of Islands
4.0 of 5 Hotel   |   Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand   |  
Hotel amenities
Ranked #1 of 1 hotels in Waitangi
Margate, United Kingdom
Top Contributor
89 reviews 89 reviews
61 hotel reviews
Reviews in 50 cities Reviews in 50 cities
43 helpful votes 43 helpful votes
“great location, quality rooms, teriffic dinner buffet”
4 of 5 stars Reviewed November 22, 2012

right on the sea and next door to treaty grounds
great pool area with plenty of quality loungers and chairs
bar opens on to terrace with lots of chairs
nice friendly atmosphere
rooms v.g quality - king size bed with lots of pillows. plenty of drawers and hanging space. free in room safe, fridge, tea and coffee making facilities
clean crisp bedding, heating but no ac - just ceiling fan
big flat screen tv but limited channels
they have a oz 45 evening buffet when busy. this is terrific with peeled shrimp, peel your own giant prawns, squid salad, crabsticks, sooper soups (seafood chowder one night which was out of this world) plus about ten salad items, breads, three meat/fish dishes with normally a carvery with beef, lamb, etc (one per night) plus local cheeses and lots of puddings plus tea or coffee - absolutely wonderful value
wine list good - prices reasonable - staff very friendly
only drawback is the wonderful location over a single track wooden bridge as it means a cab or 20 minute plus walk to pahia after 5pm when the free hotel shuttle stops running

Room Tip: most rooms have a balcony or terrace with two chairs and a table, some have sea views
See more room tips
  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review, December 18, 2012
I am delighted you enjoyed your stay and agree that are buffet dinner is amazing. We look forward to your return.

Regards,
Meagan Karow
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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499 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Wellington, Wellington, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 18, 2012

We stayed on the Friday night before doing the Russell to Paihia Ocean Swim race and we had a wonderful stay. The room was lovely size, the bed was very comfortable so we had a wonderful nights sleep. The staff were very nice, the views from the room were simply devine and to top it all off - we had a full size bath so a long relaxing soak was just what was needed before our big race day! We would stay again definitely :o)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review, December 18, 2012
We look forward to your return, hopefully before next years Ocean Swim.

Regards,
Meagan Karow
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 12, 2012

Came here for a wedding in the weekend. Absolutely stunning hotel. We stayed in the seaspray wing which overlooks the sea and the rest of the grounds. Just had the most wonderful time. Room was well equipped, perhaps a bit dated but the bed was huge and extremely comfortable. The cooked breakfast was amazing, everything we could want was there!

Room Tip: Ask for the seaspray wing and a room facing the ocean.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review, December 18, 2012
Thank you for your feedback. We look forward to your return!

Regards,
Meagan Karow
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 31, 2012

This lovely hotel is right on the beach in Bay of Islands. The big plus is the location. It is next to the Waitangi Treaty Grounds. On of the must see in New Zealand. The hotel has superb pool and very good restaurant and pool. Be aware, it gets crowdy with a tour groups in the evenings.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review, November 1, 2012
Thank you for your comments. I am delighted you enjoyed your stay and hope you will return in the not too distant future.

Regards,
Meagan Karow
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed October 30, 2012 via mobile

Excellent setting however is one of the worst Ive seen this hotel operate in a long time over priced and under staff front of house staff need ongoing people skills there is only one lovely girl doing it for that whole team restaurant staff lovely and very accommodating housekeeping lovely and friendly spa pool always out of action lights not turned on in the pool area at night needed to ask at reception to have these turned on come on people we can do better than this, you all need to up your game this hotel is the hub of the north

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review, November 1, 2012
I do apologise that we failed to meet your expectations.
Please feel free to contact me directly, so that we may discuss any other areas of concern.

Regards,
Meagan Karow
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2012

We had a lovely room upstairs overlooking the bay. The facilities in the room were good, as were the facilities in the rest of the hotel. The pool area was beautiful...looked like tropical rock pools. The staff were very friendly and helpful. I did not find the hotel too noisy. While we could hear the doors of other rooms opening and closing - this was not loud and no different to any other hotel that I have stayed in. I would definitely stay there again and recommend it to my friends.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review, October 26, 2012
Thank you for your comments. We look forward to having you return, hopefully in the not too distant future.

Regards,
Meagan Karow
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed October 16, 2012

I had a great stay, I didn't have to be cooped up in my little room as the doors opened up to a beautiful garden setting, where I sat alone drinking my coffee and reading my book. I soaked in the spa, I wish it was a bit warmer though, the lady at reception told me it was at least 30 degrees but it wasn't, it was way colder then that. Most everyone had the same complaint, but it was pleasant enough. I booked a massage which was totally amazing!!! Please have a massage if you go, it is totally relaxing and divine. It was strange seeing such an old tv, not flat screen and my toilet didn't flush all that well but on the whole a lovely stay and I would definitely go back.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review, October 18, 2012
Thank you for your comments. I do agree that siting in the garden listening to the birds is delighful! I do apologise reagrding the spa not being up to temperature or your toilet not flushing, I can assue you these have both since been sorted.
We hope to have you back again in the not too distant future.

Regards,
Meagan Karow
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Copthorne Hotel & Resort Bay of Islands

Address: Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Waitangi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Waitangi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Copthorne Hotel & Resort Bay of Islands 4*
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Also Known As:
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Bay Of Islands
Copthorne Hotel & Resort Bay Of Islands Waitangi

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