We arrived at 1.40pm (after travelling all day) to be told (quite rudely) by reception that check in was 2pm. At 2.10pm we were told that our room was ready and we could occupy the room. The receptionist was unfriendly and officious.
We were told that the room had a 'glimpse' of the ocean, but on arrival there was no sight of it. On querying this, we were told by reception that their information told them that the room did have a 'glimpe' of the ocean. But we assured them that there was no view, glimpse or otherwise. They advised that all rooms with views were booked out.
Room was quite large with pay TV and spa bath. Close to shops and a block from the beautiful Scarborough beach.
Bed lamps were black and too dark to read with.
When asked about parking, we were told that we had to pay. There is plenty of free on road parking available and a free carpark which the hotel uses about 100m away.
Whilst sitting on the balcony there was stuff falling from the balcony above (through the spaces between floorboards).
We definitely wouldn't revisit this hotel.
- Official Description (provided by the hotel):
- The Sunmoon Resort occupies an excellent corner in the heart of Scarborough Village and is set back just 150 metres walk from both Brighton and Scarborough Beach' - two of the most lively and well known beach' on Perth's west coast. Over the years our friendly and informal style of service, the well- known restaurant and bar and our excellent location has allowed the Hotel to welcome many loyal and regular guests again and again. Our lobby team are well-versed in children's activities and events. They arrange special days out for your children and provide everything they need to stay happy and entertained whilst in our company. Since its inception, The Sunmoon has evolved into a comfortable and lively hotel whose charm, discreet ambiance and comfort remain unchanged. They are what have made the Sunmoon the choice of hotel for so many guests. ... more less
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- Also Known As:
- Sunmoon Hotel Scarborough