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“Good overnight base for early or late flights at Tullamarine” 4 of 5 stars
Review of Holiday Inn Melbourne Airport

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Holiday Inn Melbourne Airport
4.5 of 5 Hotel   |   10-14 Centre Road, Tullamarine, Victoria 3045, Australia   |  
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Ranked #2 of 6 hotels in Tullamarine
Top Contributor
77 reviews 77 reviews
67 hotel reviews
Reviews in 57 cities Reviews in 57 cities
136 helpful votes 136 helpful votes
“Good overnight base for early or late flights at Tullamarine”
4 of 5 stars Reviewed December 20, 2013

Stayed for one night only pre an early morning flight. The following night I stayed at the Intercontinental in Adelaide for one night, then the Intercontinental in Melbourne for 2 nights. Whilst this hotel was the ‘plainest’ of the three it still had all the amenities of the other two with equally efficient staff. The location is very good if with respect to Tullamarine Airport (but you wouldn't stay here for as your 'city' holiday location).

Company paid $175 and it included buffet (or in room breakfast), shuttle to airport (about 400m at most I’d estimate) and free 24 hr internet (only 200mb download; otherwise it is $9 for 2hrs or $19 for 24 hrs).

Upgraded to King bed room for free due to availability which was appreciated. The front reception staff and the wait staff in the restaurant were very friendly and helpful whilst remaining professional.

Room is very plain in decoration but is a good size. It appears to be an old hotel which has been renovated at some point. Room was lovely and quiet to sleep in and I did not hear even one plane.

Equipped with a decent sized desk with phone and lamp. It has a data port and power point at top of desk etc.

Flat screen TV with free to air channels & also in-house movies channel (pay for these), alarm clock, Air Con (very quiet and efficient), an in room safe, iron & ironing board, fridge, kettle, and mini bar stuff (tea/coffee/sugar/milk was free though. Has a wardrobe and plenty of space for bags, clothes, etc. There is an armchair, side tables and a choice of soft and firm pillows, etc.

The bathroom is smallish but functional; has a good sized mirror, toiletries, hairdryer and a shower that is inside a bathtub (and the loo). It has a ‘clothes line’ that pulls out from one side above the bath tub to the other. Note: the Intercontinental Melbourne bathroom was no bigger really (it was more modern with a rain shower rather than a bathtub with shower overhead but no roomier overall).

Window in my room (#624) looked over the IBIS budget hotel and some paddocks. The natural light is fantastic in the room during the day.

Parking is a very reasonable $10 for 24 hrs in a private parking area – semi fenced and gated (so people could walk into where cars are but you need the ticket to get the card out through the boom gate).

I ate dinner at the restaurant and all my food was nice and well presented. There is a small pool just outside the restaurant (not in direct view of diners) but I didn’t use it. They also provide in room dining 24/7. My breakfast was room service and was warm and my drink was hot so all good.

Shuttle to airport was efficient and timely.

In terms of cleanliness everything appeared dusted and fingerprint free other than the carpet had definitely not been vacuumed ‘spotlessly’ (it wasn’t dirty, just wasn’t pristine).

The hotel is listed as a 4 star hotel so I would expect the corridors and lobby to be a little more 'spruced up' than they perhaps are. The room definitely looks a little 'tired' (clean but very plain and a bit old looking) and did not look 4 star however it did have all the 4 star amenities.

I am going to scrape the rating into 4/5 based on everything other than the 'tiredness' or 'plainness' of the room as the rest was definitely 4 star (staff, sound proofing in room, location to airport, etc). I only gave the value as 3/5 as it is still expensive for one night in a hotel against others of similar standard. Having said that, I'd stay again due to the other factors listed.

Room Tip: Room #624 was big with good lighting and very quiet for sleeping.
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  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Top Contributor
93 reviews 93 reviews
42 hotel reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 14, 2013

Positives: very close to airport (walkable), interconnecting rooms.
Negs: absolutely no help with luggage offered whatsoever, this could be a great service for travellers arriving or departing, unfriendly staff, very expensive for shabby rooms

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Melbourne Airport, responded to this review, December 31, 2013
Dear ExperiencedOz,

I would like to thank you for taking the time to leave us with a review regarding your stay. Thank you for the kind remarks on our hotel location. I do apologize about the level of staff service received and rates encountered. We do take guest's feedback very seriously which helps us target and improve on our service. We look forward to seeing you in the near future and being able to continue to provide awesome service.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 12, 2013 credit card Amex Card Member Review

Met with friends from Cairns. The staff were only to willing to help and make our night a very relaxed evening, not tying to hurry us with our meal. Overall extremely happy and prices were within reason for a restaurant within the immediate area of an International Airport. Will have no hesitation on returning :)

Stayed October 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 29, 2013

I stop in at the Holiday Inn Melbourne airport a couple of times per year for business. The hotel has everything you need and is overall pretty good. The service is always excellent here and the rooms are always spotless! The hotel restaurant is also fantastic and opt for the gnocchi - delicious.

For the price of the hotel however, you could stay in a nice inner city hotel and simply catch an early cab to the airport. I will likely take this approach in future - even though the hotel itself is good, it doesn't quite match it's nightly rate.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Top Contributor
71 reviews 71 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 28, 2013

If you want a place to stay that is calm, relaxing has good food and friendly helpful staff that is close to the airport then look no further. The rooms are comfortable and a haven of tranquility. The only negative comment I would make is that although the choice and quality of the breakfast is excellent it is a little expensive.

Room Tip: Rooms on the upper floors facing the city give you a fantastic view.
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northwich, United Kingdom
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 27, 2013 via mobile

Stayed here after a long flight from UK. We were picked up by the hotel bus although it is a short walk from terminal. The bed was comfortable and room quiet, had really good night sleep. We enjoyed great breakfast which offered good and tasty choice. The hotel team was helpful and friendly. Would stay again.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Top Contributor
55 reviews 55 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 27, 2013

I stayed here to redeem some IHG reward points over a weekend night recently. I was given a good upgraded superior room on one of the top floors and I found the sound-proofing to be one of the best for an airport hotel. The only criticism I had was that the charge for breakfast was a tad steep at AU$25 (I only wanted a light breakfast) and normally in other IHG properties this is waived for Platinum Elite members. The staff were great and I could not have faulted the stay with the exception of the breakfast cost, although the quality was high!

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Melbourne Airport

Address: 10-14 Centre Road, Tullamarine, Victoria 3045, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6 hotels in Tullamarine
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Melbourne Airport 4.5*
Official Description (provided by the hotel):
Perfectly located to cater for your travel needs, Holiday Inn Melbourne Airport is convenient for a stopover or for catching an early morning flight. Offering a relaxed atmosphere and stylish amenities, guest rooms have been designed with comfort and functionality in mind.Our friendly staff can easily arrange everything for you, including wake-up calls and arranging an airport shuttle. Recharge your batteries with a quick bite or cocktail in the Vargas Restaurant and Bar. Wifi is available in Vargas Bar free of charge for 1 hour. To make life easier, flight arrival and departure times are displayed on a FIDS monitor in these areas.The Hotel is located only 400m away from the Melbourne Airport on the corner of Melbourne Drive and Centre Road. Free Airport shuttle transfers are available. Driving distance from Airport to Hotel is only 2 minutes, and the hotel is located 20km from Melbourne Central Business District. Holiday Inn Melbourne Airport offers inclusive guest parking while staying in-house. ... more   less 
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Also Known As:
Holiday Inn Melbourne Airport Hotel Melbourne
Melbourne Holiday Inn

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