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“Good stay” 4 of 5 stars
Review of Holiday Inn Melbourne Airport

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Holiday Inn Melbourne Airport
4.5 of 5 Hotel   |   10-14 Centre Road, Tullamarine, Victoria 3045, Australia   |  
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Ranked #2 of 6 Hotels in Tullamarine
Brisbane
Top Contributor
68 reviews 68 reviews
59 hotel reviews
Reviews in 39 cities Reviews in 39 cities
53 helpful votes 53 helpful votes
“Good stay”
4 of 5 stars Reviewed March 29, 2013

Got a very cheap rate at the last minute between international flights.

About. 5-10 minute walk from the terminals, a very old building but rooms have been modernized and were comfortable. Sleep quality was good and room was quiet.

Bar food was very average - as was the atmosphere but the service was friendly and efficient.

Reception very slow on arrival and departure.

Overall a comfortable short stay - ive stayed at the Parkroyal previously and it's certainly much nicer but if it's just a quick stopover there's certainly nothing wrong with the Holiday Inn.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Ryan South Hotel Manager at Holiday Inn Melbourne Airport, responded to this review, April 11, 2013
Hi,
Thank you for taking the time to review Holiday Inn Melbourne Airport.
I am sorry that the Reception experience was not as fast as our usual offering and that we have some areas to improve in the bar. I have shared your feedback with the team so we can address the issues.
Yes the outside of the building is a little retro but as you have noted the inside has been modernised and is very comfortable. Great to hear you had a good sleep and you noticed along with many other guests that our rooms are very quiet.
The team and I hope to welcome you back next time you are in Melbourne.
Stay Real,
Ryan.
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455 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Adelaide, Australia
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 28, 2013

We stayed at the Holiday Inn in February overnight as we had a wedding at Sunbury. I mention this as I researched accommodation at Sunbury and now realise we made the right choice in staying at an airport hotel. Sunbury seems to be a popular choice for weddings and the taxi ride was about 20 minutes direct to the venue. A Sunday morning flight home meant we could walk directly across to check in without worrying about getting a taxi.

Directions were a little vague when walking across from the airport but the hotel is easy to spot when you walk through the car park. We could have rung for a shuttle but opted not to. The next morning when we did want the shuttle to take us over (we had elderly parents with us) a huge chunk of times were blacked out for airline crew so we had no choice but to walk.

Check-in was OK. The rooms were super clean with nice touches here and there. A surprise to have a gluten-free cookie on offer in the mini-bar selection! While the room is not large it is perfectly adequate for short stays. The mattress was really comfortable and nicely made up.

We had lunch at the bar and while the little stools are not the easiest to sit on, the food was fine-a salad and toasted sandwiches. Free sparkling water was on offer which was much appreciated. Friendly service too.

I thought the prices were good despite some review comments here. The location and quality of the room certainly provided value for money. I would recommend this hotel to others in an instant.

Room Tip: The higher the quieter.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Ryan South Hotel Manager at Holiday Inn Melbourne Airport, responded to this review, April 11, 2013
Hi,
Thank you for your review and I hope you enjoyed the wedding you attended in Sunbury.
I really appreciate the time you have taken to provide us with this feedback. There is some areas for reflection on our part and some areas to celebrate, I will be sure to share your thoughts with the team.
It is a delight to hear you enjoyed your overall stay and would recommend Holiday Inn Melbourne Airport.
The team and I look forward to welcoming you back to Melbourne soon.
Stay Real,
Ryan.
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New Delhi, India
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 24, 2013

Location wise it is excellent. Near to the airport so when flight is cancelled or need to keave early. Dropping to the airport is quick. Wake up call is human not electronic. There ends the service. No bellboys, basic rooms and high prices in comparison with other hotels of similar standards.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Ryan South Hotel Manager at Holiday Inn Melbourne Airport, responded to this review, March 26, 2013
Hi,
Thanks for taking the time to review Holiday Inn Melbourne Airport.
As a Holiday Inn we are all about offering a relaxed stay in a comfortable yet professional environment. We might not have a Concierge desk but the team at Reception and I are always ready and willing to offer assistance.
We hope to see you again soon.
Stay Real,
Ryan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 22, 2013

stayed here prior to flying to tokyo on an early flight. nice practical functional rooms. stylishly decorated. good room service menu and customer service. this hotel has a nice feeling to it you dont find very much. my favourite melbourne airport hotel.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Ryan South Hotel Manager at Holiday Inn Melbourne Airport, responded to this review, March 26, 2013
Hi,
Thank you so much for the feedback. I am delighted to hear you enjoyed your stay and so nice to hear that you enjoyed the service culture in the property. I will be sure to pass your comments onto the team.
We look forward to welcoming you back next time you are in Melbourne.
Stay Real,
Ryan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
53 reviews 53 reviews
42 hotel reviews
Reviews in 41 cities Reviews in 41 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed March 20, 2013

Convenient location, walking distance from Melbourne Airport. They also have shuttle services. Rooms are spacious and bed is very comfortable. Limited meal options but there are fast food options nearby or the food outlets at the airport. Friendly staff.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Ryan South Hotel Manager at Holiday Inn Melbourne Airport, responded to this review, March 27, 2013
Hi,
Thanks for taking the time to review Holiday Inn Melbourne Airport.
Great to hear that you enjoyed your stay and that the comfortable beds and friendly staff impressed you.

Please keep in mind for your next stay that our airport shuttles operate 24 hours a day. In addition room service is also available 24 hours. The restaurant and bar is open from 5:30am (6:30am weekends) until late everyday so you can get great value meals anytime and stay healthy when you are traveling.

The team and I look forward to welcoming you back next time you are in Melbourne.
Stay Real,
Ryan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beechworth, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed March 19, 2013

Stayed at the Holiday Inn as picking up relative from the airport. As it was husband's birthday we had a meal and celebrated in the restaurant. Meal was great and the service fantastic. Drinks at bar were reasonably priced also. We were able to check in early and as the flight did not get in until about 3.00pm the following day were offered a late checkout which was really nice of them to do. The room was big and the bed comfortable. We found all the staff were most accomodating during our stay. We definitely be back (shortly - have to take the relative back!!)

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuket, Thailand
Top Contributor
125 reviews 125 reviews
46 hotel reviews
Reviews in 37 cities Reviews in 37 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed March 18, 2013

Walking distance to airport but just a Holiday Inn. Not cheap and it looks very tired. Restaurant very dissapointing, expensive and very average service. We had a Thai curry but they had run out of pappadams!! I asked for a glass of the one shiraz on the menu but they had run out of that also. Poor management. As I said if you need to be near the airport and you have a car then it's fine. $10 a day to park in the car park.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Ryan South Hotel Manager at Holiday Inn Melbourne Airport, responded to this review, March 26, 2013
Hi,
Please accept my apologies for issues with your meal. I have shared your feedback with the team and we will ensure this does not happen again. It is no excuse but we were in the process of a seasonal menu change that did not go exactly to plan in matching up the change with delivery of product. The good news is the new menu has been very popular with regular and first time guests.
I am glad that you enjoyed the remainder of your stay including our best value in the airport precinct parking options.
The team and I look forward to welcoming you back and delivering a great food and beverage experience.
Stay Real,
Ryan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Melbourne Airport

Address: 10-14 Centre Road, Tullamarine, Victoria 3045, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6 Hotels in Tullamarine
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Melbourne Airport 4.5*
Number of rooms: 208
Official Description (provided by the hotel):
Perfectly located to cater for your travel needs, Holiday Inn Melbourne Airport is convenient for a stopover or for catching an early morning flight. Offering a relaxed atmosphere and stylish amenities, guest rooms have been designed with comfort and functionality in mind.Our friendly staff can easily arrange everything for you, including wake-up calls and arranging an airport shuttle. Recharge your batteries with a quick bite or cocktail in the Vargas Restaurant and Bar. Wifi is available in Vargas Bar free of charge for 1 hour. To make life easier, flight arrival and departure times are displayed on a FIDS monitor in these areas.The Hotel is located only 400m away from the Melbourne Airport on the corner of Melbourne Drive and Centre Road. Free Airport shuttle transfers are available. Driving distance from Airport to Hotel is only 2 minutes, and the hotel is located 20km from Melbourne Central Business District. Holiday Inn Melbourne Airport offers inclusive guest parking while staying in-house. ... more   less 
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Also Known As:
Holiday Inn Melbourne Airport Hotel Melbourne
Melbourne Holiday Inn

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