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“Good stay” 4 of 5 stars
Review of Holiday Inn Melbourne Airport

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Holiday Inn Melbourne Airport
4.5 of 5 Hotel   |   10-14 Centre Road, Tullamarine, Victoria 3045, Australia   |  
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Ranked #2 of 6 Hotels in Tullamarine
Hampshire/UK
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
“Good stay”
4 of 5 stars Reviewed April 8, 2012

Good hotel to stay in when you need to fly out the next morning.
Good service overall, nice rooms, free internet in lobby, would stay here again.
One small criticism though: the shuttle to the terminal was supposed to leave at 08.45 on the day I was there and that was the time I had booked it for.
As people do not want to miss their flights this is important, however, the shuttle did not leave on time, in fact waited for people who never arrived but who had already put their luggage in the shuttle which then eventually had to be taken out again.
Even when I said something about this they were not very concerned.
In the time it took to wait for these other people I could have easily walked to the terminal.

  • Stayed April 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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488 reviews from our community

Traveler rating
    100
    258
    103
    17
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 6, 2012

Rooms are great and fresh having been renovated a little while ago, should not be compared with downtown hotels 32km away, not sure why anyone would thinks its a base for ten days .

Bathrooms are very small but apart from that it's hard to fault this place, especially the sound proofing!

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evergreen, Colorado
Top Contributor
68 reviews 68 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed April 2, 2012

I am really surprised at all of the "Very Good" ratings for this hotel. I could tell from a block away that this property is pretty old. Not being one to judge a book by it's cover I was even more disappointed when I got out of the elevator to find dingy hallways, very dated and thin carpet, and old metal doors on the rooms. My room was about the same - it was clean but very dated. I was scheduled to stay almost two weeks but after about 10 minutes in my room I decided that was not going to happen. The location is the only thing keeping this hotel in business. I am fair in my reviews and might have given the property the benefit of the doubt with an "average" rating, but to have the audacity to ask the prices they are, it's getting a "poor" Also I was given no recognition as a Platinum member - no free breakfast, no room upgrade, just one crummy free drink coupon for what would have been well over a $3000 stay not including my meals or drinks - just sayin'... Changed to the absolutely beautiful Hilton South Wharf for the remainder of my stay where I was treated like royalty and given a spectacular room upgrade. With the free breakfasts (not to mention free food and evening drinks in the Executive Lounge) it was actually a little LESS money than the Holiday Inn. If you have a one night stay and want to be near the airport I suppose this property will do - otherwise keep looking.

Room Tip: Choose a different hotel.
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  • Stayed March 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Melbourne Airport, responded to this review, May 3, 2012
Dear Travelin_Man069,

Thank you for staying with us. As a platinum member you are one of our most important guests and we value your loyalty to IHG. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Katie J
IHGCare
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Palmerston North
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 28, 2012

The Holiday Inn at Melbourne airport is a nice place to spend you last night returning home from a holiday in Australia. Early departures are a chore and the Holiday Inn made it so much nicer.
We had a very comfortable room and a very good night's sleep. The staff were pleasant, efficient and helpful. The shuttle got us to the right terminal in plenty of time to check in.

Room Tip: We stayed in room facing airport runway and did not hear any noice from landing or departing aircraf...
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Guest Relations Manager at Holiday Inn Melbourne Airport, responded to this review, April 5, 2012
Dear JohnW_Palmie,

We were really happy to hear about your positive experience at Holiday Inn Melbourne Airport!

Thanks for posting the review, and you are right - early departures are a chore!
It sounds like you had the opportunity to unwind at the end of your trip, and we are glad we helped!

We look forward to your next visit to Holiday Inn Melbourne Airport next time you are travelling!

Regards,

Holiday Inn Melbourne Airport Management Team
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sydney
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 28, 2012

Arrived 27th.March with family three adults one child. No fuss check in. Room very clean and large enough for family.Only one night stay. Nice bar and restaurant area.Very quiet being very close to airport. Breakfast good buffet style.Check out smooth.Booked direct from hotel no problems. Overall good hotel for short stay,would stay again.

Room Tip: Lift access so no problem which room
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  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northants
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 23, 2012

We stayed here the night before our early flight home. We had a room sleeping 4 people, which was a fantastic size with a little kitchenette.
Beds were comfy and it was surprisingly quiet considering we were on airport (I've never stayed in an on airport hotel before, as was pleasantly surprised at how quiet it was!)
Check in and check out was easy.
Would stay again or at another airport Holiday Inn if I ever need to.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 13, 2012

Stayed here when we first arrived in Melbourne. Short walk from the airport. The staff were really nice and very welcoming. The room we had was huge with a small kitchen area. Food was good, and bar prices quite reasonable.
Good place to start or end your holiday.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Guest Relations Manager at Holiday Inn Melbourne Airport, responded to this review, March 20, 2012
Dear Justlikestravelling,

It is great to hear that you enjoyed one of our spacious rooms. They can comfortably accommodate up to 3 adults in 2 x double beds.
Thanks for letting us know that you utilised our facilities such as the bar.
We do offer some good prices in Vargas (bar) at the Holiday Inn Melbourne Airport, with Happy Hour twice per day at 4-5pm & 8.30-9.30pm.

We hope to see you visit us again soon!

Regards,

Holiday Inn Melbourne Airport Management Team.
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Additional Information about Holiday Inn Melbourne Airport

Address: 10-14 Centre Road, Tullamarine, Victoria 3045, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6 Hotels in Tullamarine
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Melbourne Airport 4.5*
Number of rooms: 208
Official Description (provided by the hotel):
Perfectly located to cater for your travel needs, Holiday Inn Melbourne Airport is convenient for a stopover or for catching an early morning flight. Offering a relaxed atmosphere and stylish amenities, guest rooms have been designed with comfort and functionality in mind.Our friendly staff can easily arrange everything for you, including wake-up calls and arranging an airport shuttle. Recharge your batteries with a quick bite or cocktail in the Vargas Restaurant and Bar. Wifi is available in Vargas Bar free of charge for 1 hour. To make life easier, flight arrival and departure times are displayed on a FIDS monitor in these areas.The Hotel is located only 400m away from the Melbourne Airport on the corner of Melbourne Drive and Centre Road. Free Airport shuttle transfers are available. Driving distance from Airport to Hotel is only 2 minutes, and the hotel is located 20km from Melbourne Central Business District. Holiday Inn Melbourne Airport offers inclusive guest parking while staying in-house. ... more   less 
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Also Known As:
Holiday Inn Melbourne Airport Hotel Melbourne
Melbourne Holiday Inn

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