I booked my father here for a late night arrival flying in from Darwin. Unfortunately he lost his wallet during the flight and did not realise until arriving at the hotel. The staff let him stay in the room but refused to look after him otherwise even though I rang them with credit card at the ready, they wanted to email me a form to sign and fax back to them. This was even though the room was already paid for on my card. He was a 72 year old man in need of a couple of beers to relax after losing his wallet and they refused to help stating that he may destroy the room and they would have no recourse.
Sad beaurocratic rubbish.
- Also Known As:
- Parkroyal Melbourne Airport Hotel
- Parkroyal Melbourne Airport Hotel Melbourne
- Official Description (provided by the hotel):
- Welcome to the PARKROYAL Melbourne Airport hotel Feel connected at a hotel linked directly to the Melbourne Tullamarine Airport PARKROYAL Melbourne Airport offers an unrivaled connection to Melbourne Tullamarine Airport. Rest before a flight or refresh yourself before heading home at our hotel, conveniently located adjacent to the airport with 276 spacious guest rooms. Enjoy city skyline and Runway views then walk directly to the terminal via skybridge from the PARKROYAL Melbourne Airport hotel. Our friendly PARKROYAL People are on hand to help you discover the area’s best kept secrets. You’re just minutes away from Melbourne’s top sights and attractions. Explore the local neighbourhood or take a 10 minute drive to discover the popular Sunbury Wine Region. Or venture a little further to experience the hustle and bustle of Melbourne city centre, a haven of secret cafes, fashion finds and lush parklands just 20 minutes away. ... more less
- Reservation Options:
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