We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good airport hotel” 4 of 5 stars
Review of PARKROYAL Melbourne Airport

Save Saved
You added PARKROYAL Melbourne Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
PARKROYAL Melbourne Airport
4.5 of 5 Hotel   |   Arrival Drive, Melbourne Airport, Tullamarine, Victoria 3045, Australia   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book in Advance and Save!
Ranked #1 of 6 hotels in Tullamarine
Melbourne, Australia
Top Contributor
162 reviews 162 reviews
104 hotel reviews
Reviews in 57 cities Reviews in 57 cities
186 helpful votes 186 helpful votes
“Good airport hotel”
4 of 5 stars Reviewed February 8, 2012

Apart from a bit of a wait at reception to checkin and some carpet in the corridor that needed replacement, this was an good hotel.

The room was comfortable and had everything you would expect.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 16, 2012
Hi AussieStrategist,
Thankyou for your recent feedback we have received and I am pleased to be able to advise you that we have started recarpeting the guestroom corridors, which is expected to be completed in March but does not impact on any inconveniences to our guests. Please accept my sincere apologies for your brief delay on checkin and we do look forward to you returning to the hotel in the future.
Kind regards
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

740 people have reviewed this hotel

Traveler rating
    259
    328
    117
    28
    8
See reviews for
171
244
57
184
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
Hong Kong
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 8, 2012

I am not sure if I share the same enthusiasm for this hotel as other reviewers. It was no doubt a competent airport hotel. It was clean and the location cannot be beat. It is directly opposite the terminal and getting there takes 2 mins. While the rooms were clean, they were also a little dated. There was obviously tear and wear in the furniture, and the bathroom also looked dated. If this hotel was to be worth the cost, which was not low at all, it would be because of the location.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 16, 2012
Dear HKGlobetrotter,
Thankyou for your feedback in regards to your recent stay, which I have shared with our team. We are in the process of refurbishing the guestroom corridors and our meeting & events area with new carpet, which is expected to be completed in March 2012. We are also in the process of continually updating our services and products we offer. We look forward to hopefully having you retrun to the hotel in the future.
Thanks and reagrds
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
84 reviews 84 reviews
40 hotel reviews
Reviews in 60 cities Reviews in 60 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 8, 2012

The Parkroyal was a welcome bed after a long haul flight from London. It's so close o the terminals you can wheel your baggage trolley there. The room was big, the beds comfy, the curtains kept the light out and the breakfast was awesome. Good service too. The TV didn't let us play any movies which was a small downer but they tried hard to fix it. All in all, a good experience downunder.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 16, 2012
Dear mightyshepherd,
Thankyou for your feedback on your recent stay with us and I was pleased to see you had a good experience. Please accept my sincere apologies for the inconvenience in the movies not working. We look forward to welcoming you back in the future.
Kind regards
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 6, 2012

This place had it all: location, comfort and value.

The location is unbeatable, located directly opposite the airport terminal complex. It's also directly accessible from the multi story car parks, so I can't really think of a downside given this is an airport hotel.

Despite it's location, our room (city view) was very quiet. Together with the very comfy beds (we had a family room - a king and 2 singles) I was able to sleep like a log. My family slept less well, but I can't blame the hotel for the volume of my snores...

In-room facilities were good - large TV, mini bar, tera/cofffee facilities, ipod style alarm, writting desk....the usual 4 star stuff. However, the room was definitely large than usual. That, plus the location and good noise levels, give it an extra star in my book.

I found a room on wotif for less than the nearby Holiday Inn, which is pretty good considering the gulf in class between the two hotels.

There were a few really minor things, like tape on the carpet joins in the hallway. But it really didnt affect my overall view of the place.

One small tip to management: have an arrivals/departures channel on the TV's.

Stayed January 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 16, 2012
Hi Adam B,
Thankyou for your feeback which we truly appreciate and will share with the team here. I was pleased to read you had a quiet and comfortable stay, whilst enjoying the room facilities. I can also advise we have started to re-carpet our meetings and eevnts area and start re-carpeting the guestroom corridors next week, which we are very excited about and will no doubt be a major product improvement for the hotel. I appreciate the tip and can advise we do have the arrivals and departures channels on our TV's in the guestrooms and we are in the process of updating our guest service directories to have this also listed. We look forward to welcoming you back to the hotel very soon.
Kind regards
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 4, 2012

We were so relieved to be able to stay at this hotel after a long trip from the Uk ,as it was just across the road from the terminal and a very short walk. No shuttle bus , no taxi, just meters away.
The room was spacious and the bed amazingly comfortable. We had a good buffet breakfast in the morning and we are so glad we stayed in this hotel instead of going into central melbourne. We woke up refreshed and ready to start our holiday.
The day after, just a short walk to the terminal for the next leg of our trip.
It was so good , we will stay here on our way back at the end of our holiday

Room Tip: Any room is good
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 15, 2012
Hi AB,
Thanks so much for your feedback, which I was glad to read and that you enjoyed your sleep experience in one of our NEW PARKROYAL beds and the buffet breakfast in Airo Restaurant. I hope you have a great holiday and we look forward to welcoming you back.
Kind regards
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
49 reviews 49 reviews
45 hotel reviews
Reviews in 27 cities Reviews in 27 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 4, 2012

My wife and I spent 1 night at the Park Royal Hotel prior to flying back to NZ the following day.

The location is excellent and is directly opposite the International Terminal.

We had a rental car to drop off prior to checking in. The rental drop off point is right below the hotel, very convenient. So after dropping the car off it was a simply walk to the elevator and check in on the 4th floor, again very convenient.

Check in was quick and easy. The reception staff was friendly and helpful.

We were in a standard room on the 7th floor looking out towards the terminal and runway.

The room was large and cosy and very quiet. If you enjoy plane spotting the view was great.

The bed was a queen bed, which was soft and comfy. There is however, a lack of power points around the bedside tables. Only a minor thing and nothing major.

There is a very comfy lounge chair and foot rest and work desk in the room.

There is the usual mini bar fridge and tea/coffee facilities available.

The bathroom is large and clean with a separate bath and shower area with a good size basin and vanity area.

There is a gym on the 5th floor with a good selection of weight machines and cardio equipment. There's also a spa, indoor pool, and sauna and steam room available. The changing facilities are clean and excellent.

We didn’t use room service, but did have a meal in the Aero Bar. We’re not sure why other reviewers complained about the service because we found it to be great. In fact the food and service was excellent. It’s a really nice area to wind down in.

Check out was quick and easy followed by a gentle stroll across the walkway to the International Terminal.

Overall we found the hotel was great for everything we needed. Some of the previous negative comments we think are uncalled for. We would happily stay here again and would recommend it to others.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 14, 2012
Dear A B,
Thankyou for your comments and feedback from your recent stay with us. I was pleased to read that you had an enjoyable stay and had the chance to do some plane spotting from the views we have over the airport. We appreciate the feedback on the power points and are in the process of finding a solution to ensure there are more points available. We also have spare powerboards available in housekeeping for guests should they be required.
We look forward to welcoming you back again soon.
Kind regards
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 4, 2012

I have stayed at this hotel for the first time and have found it really good. I had a room which was the cheapest room, but its still big. Its a King bed. I have a large picture window and I can see planes come and go. I am on the 7th floor and if you go higher you can see much more. Its a really good view of the mountains and u see some bush as well.

The bed is comfortable, its got a separate shower and bath. I dont like shower over baths, but this was was completely separate. The toiletries were great.

The room was very clean and has plenty of funiture. I was impressed to find a glass comuter desk and computer chair. Very comfortable for a person who likes to use the laptop a lot. Nice chair for watching tv. Good amount of tv channels including sky news my fav station.

The airport departure lounge is just across a walk way on the second floor. One of them at each end of the terminal. And all undercover. Its easy to walk to the shops at the airport or just go for a walk, Other than the airport there's not much else to do unless you have a car. but you only normally stay at a airport hotel on the day before you leave on one of them early flight or after a long overseas trip. However this airport hotel I could stay here for a holiday.

There is a pool and a gym. The pool is a little cold and should be heated more, I never used the gym but there was plenty of equipment in there. I looked around the gym.

They have a restaurant and the food was great and cooked the way I liked it. Try and arrive on a day that Jason is working. He is really great. Makes you want to come back just to get that kind of service. He goes out of his way to please. Ask for Jason to serve you.


Christine Merrall

Room Tip: ask for a room high up and facing the airport. good view and can watch planes take off and land...
See more room tips
  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 14, 2012
Dear christine M,
Thankyou for the feedback we have received in regards to your recent stay with us. I am glad you enjoyed your stay with us and had an enjoyable dining experience, which I will pass on the feedback to the team. Yes, the separate shower to the bath is suited to more of our guests and the beds are brand NEW. We look forward to welcoming you back to the hotel once again in the future.
Thanks and kind regards
David J Travers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to PARKROYAL Melbourne Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about PARKROYAL Melbourne Airport

Address: Arrival Drive, Melbourne Airport, Tullamarine, Victoria 3045, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 hotels in Tullamarine
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — PARKROYAL Melbourne Airport 4.5*
Official Description (provided by the hotel):
Welcome to the PARKROYAL Melbourne Airport hotel Feel connected at a hotel linked directly to the Melbourne Tullamarine Airport PARKROYAL Melbourne Airport offers an unrivaled connection to Melbourne Tullamarine Airport. Rest before a flight or refresh yourself before heading home at our hotel, conveniently located adjacent to the airport with 276 spacious guest rooms. Enjoy city skyline and Runway views then walk directly to the terminal via skybridge from the PARKROYAL Melbourne Airport hotel. Our friendly PARKROYAL People are on hand to help you discover the area’s best kept secrets. You’re just minutes away from Melbourne’s top sights and attractions. Explore the local neighbourhood or take a 10 minute drive to discover the popular Sunbury Wine Region. Or venture a little further to experience the hustle and bustle of Melbourne city centre, a haven of secret cafes, fashion finds and lush parklands just 20 minutes away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Expedia, Travelocity, Orbitz, Cheap Tickets, Tingo, BookingOdigeoWL, TripOnline SA, Venere and Otel so you can book your PARKROYAL Melbourne Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Melbourne Airport Hotel Melbourne

Owners: What's your side of the story?

If you own or manage PARKROYAL Melbourne Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.