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“Captive audience!” 3 of 5 stars
Review of Mantra Tullamarine Hotel

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Mantra Tullamarine Hotel
4.5 of 5 Hotel   |   2 Trade Park Drive | Tullamarine Airport, Tullamarine, Victoria 3043, Australia   |  
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Ranked #3 of 6 Hotels in Tullamarine
Gawler, Australia
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
“Captive audience!”
3 of 5 stars Reviewed November 6, 2011

We stayed here for one night in whilst we were in transit.
There is nothing wrong with the hotel and the rooms are lovely and clean. However, it shares a problem with many other businesses that have a monopoly and charges as much as the market will bear.
The meals in the restaurant are reasonable but the prices are over the top when compared to an equivalent pub meal.

The service was good and the staff were friendly.
It would be a very good hotel if the prices were comparable to similar establishments in other areas.
Having said that, it is still cheaper than some other airport hotels around Tullamarine.

Room Tip: Avoid staying near airports!
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  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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449 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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australia
Top Contributor
60 reviews 60 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 31, 2011

A warm welcome by every staff member whose path we crossed. We stayed compliments Mr Joyce and Qantas and clearly the hotel had been caught off guard. They were very busy but all of the staff still had a smile.
Clean spacious room with very comfortable king sized bed.
The shower was a bit of a worry. It had a water saving head. Would hate to have to wash my hair under it.
The buffet breakfast was terrific. Lots to choose from including fresh fruit.
Would recommend if you need a hotel close to Tullamarine.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantratulla, General Manager at Mantra Tullamarine Hotel, responded to this review, November 2, 2011
Dear Guest
Thank you for your positive feedback, I am please we met your expectations albeit under difficult circumstances. We hope we will have the pleasure to serve you again under different circumstances should you happen to visit this region again. Hope to see you soon
kind regards

Rufus Pereira
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western Australia
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 27, 2011

It's a practical hotel. Close to the airport, close to various professional offices. It's a good central spot for training, corporate get togethers and the like but there is very little else in the area so certainly not a tourist destination.
Only issue was the staff at breakfast not paying attention to what had run out. Had to ask for sugar, the coffee is woeful, (ask for a latte' or similar, they will make it for you), ran out of various cooked breakfast buffet stuff and none around for a while. All just little things but still count. Rooms were great, very clean and well appointed. Check the bill. A heap of mini bar stuff appeared on there for me that wasn't there in the first place. Reception were very good about it when sorting that out. I suspect the problem isn't there but further upstairs.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantratulla, General Manager at Mantra Tullamarine Hotel, responded to this review, November 2, 2011
Thank you for your constructive feedback. I have taken on board the various service issues mentioned and rest assured corrective measures will be implemented.
We hope we have the previlage to serve you again should you require accommodation in the future.
Thank you again and hope we see you soon
Kind regards
Rufus Pereira
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Foster, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2011

Stayed one night before flight to Cairns.
Lovely rooms, the breakfast was great, only a short distant to airport.
Got a good deal at the time. Would only book if on deals other wise could be a bit
expensive just for a bed.

Room Tip: All rooms a good only need a studio if staying one night
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  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantratulla, General Manager at Mantra Tullamarine Hotel, responded to this review, November 2, 2011
Thank you for taking the time to write this comment. I am pleased we met your expectations and you did have a pleasant stay. We hope we get the opportunity to serve you again.

Kind regards
Rufus Pereira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnie Tasmania
Top Contributor
66 reviews 66 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 3, 2011

I booked this hotel as a transit stopover I'm Melbourne. It turned out a highlight. Room lovely - spotless and very comfortable. The best part - the meal was superb and special mention to Kris in dining room and his top class service. Thank you!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantratulla, General Manager at Mantra Tullamarine Hotel, responded to this review, November 2, 2011
Thank you for rating us so high. I am pleased we met your expectations and you had a pleasant stay. I have shared your comments with my team particularly with Kris.

We hope we will have the pleasure of welcoming you again to Mantra Tullamarine should you be visiting this region.
Hope to see you soon
Kind regards

Rufus Pereira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth Australia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 15, 2011

We stayed at the Mantra of 2 nights when our flight was cancelled. The airline paid for the stay. The rooms were smallish but clean and well appointed. The service staff were friendly and helpful. Food was above expectations. If you stay, definitely try the 'Creme Brulee with the Turkish Delight ice cream'. That was a stand out. Considering the circumstances, we enjoyed our stay. Would I stay again if I was connecting through Melbourne? Definitely.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantratulla, General Manager at Mantra Tullamarine Hotel, responded to this review, November 2, 2011
Thank you for your feedback, I am pleased we met your expectations and you enjoyed your stay albeit under unexpected circumstances. I have shared your comment with our Chef re the Creme Brulee.

Kind regards

Rufus Pereira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
138 reviews 138 reviews
47 hotel reviews
Reviews in 48 cities Reviews in 48 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed September 10, 2011

We arrived at midnight, from Darwin, minus our bags....they went to Perth...another story!!
Settled in quickly, checkin easy & no hassles.
Room smallish, but newly refurbed & quiet.
Bathroom great, good size & shower brilliant.
Comfortable bed.
Suitcases delivered to our room very early next morning...fantastic.
Breakfast good, nice variety.
Overall, excellent stay, would recommend.

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mantratulla, General Manager at Mantra Tullamarine Hotel, responded to this review, September 11, 2011
Thank you for your feedback, I am pleased we met your expectations and you had a pleasant stay. I will share your comments with my Team. Hope your onward journey was pleasant and you reached your destination on time.
kind regards
Rufus Pereira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Tullamarine Hotel

Address: 2 Trade Park Drive | Tullamarine Airport, Tullamarine, Victoria 3043, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 6 Hotels in Tullamarine
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra Tullamarine Hotel 4.5*
Number of rooms: 277
Official Description (provided by the hotel):
Mantra Tullamarine Hotel is the perfect property from which to do business and relax in style. Located a convenient 4 minute drive from Melbourne International Airport, the hotel is ideal for transient leisure guests and corporate delegates. The hotel features spacious, contemporary accommodation options including executive studios, deluxe spa studios, four Melrose suites and a Presidential suite, all with impressive floor to ceiling granite bathrooms. Many rooms interconnect, providing an ideal base for large or extended family groups and travellers. The hotel also offers 19 fully-equipped rooms designed to meet the needs of hearing, sight or physically impaired guests. Modern lines, sleek presentation and a contemporary interior create a crisp ambience throughout the venue. Guests can dine in the onsite Woodland's Restaurant Bar and Lounge, which has set the benchmark for the local dining scene, serving modern styled cuisine for breakfast, lunch and dinner 7 nights per week. With a seating capacity of 140 guests Woodlands Restaurant Bar and Lounge provides patrons with a myriad of delectable menu options. The property is perfect venue for corporate conference and events - featuring state-of-the-art conference and event facilities. The events facility comprises of six spacious meeting rooms, two large inter-joining event rooms and pre function lounge areas along with an impressive array of audio visual equipment. The property offers all you would expect from a leading hotel- with 24 hour reception and room service, concierge, professional business centre, same day laundry and dry cleaning service, lap-pool, sauna and gym and an airport shuttle bus service during flight times. For the comfort of all guests Mantra Tullamarine Hotel is a complete non-smoking property. As well as elegant accommodation - Mantra Tullamarine Hotel offers a range of long and short term parking options for guests. So if you're heading off on a flight why not Park, Stay and Fly! ... more   less 
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Also Known As:
Mantra Tullamarine Hotel Tullamarine
Mantra Hotel Tullamarine

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