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“They really should clean the toilets.” 3 of 5 stars
Review of Quality Hotel Manor

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Quality Hotel Manor
4.0 of 5 Hotel   |   669 Maroondah Highway | (Whitehorse Road), Mitcham, Whitehorse, Victoria 3132, Australia   |  
Hotel amenities
Ranked #1 of 1 Hotels in Mitcham
Goulburn, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“They really should clean the toilets.”
3 of 5 stars Reviewed May 22, 2013 via mobile

Enough said.

Now I need to add a fee words to make the two hundred character minimum.

Looking around I notice a shower cap covering the smoke alarm. Clever. Those things can be really irritating if the place catches on fire.

I had an interesting shower earlier. The water automatically fluctuated between scalding hot and freezing cold.

If I wasn't in a bad mood from the dirty toilet I would have to say I have happily stayed in worse places. It's not all bad but they could certainly try harder.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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55 reviews from our community

Traveler rating
    4
    18
    15
    9
    9
See reviews for
8
19
4
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Delhi
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 17, 2013

I stayed at this hotel for over a week during the summer (January) and it was a very pleasant, comfortable stay. The rooms are significantly more spacious than other hotels for the same price (although I believe prices have gone up since I stayed there). The location was good for private and public transport, with bus stops and a train station very close by. (It is not close to the city/CBD - I guess it would be about an hour away by train - but that was fine for me because I didn't need to travel to the city much). Short walk to good shops too. Overall, it was clean and did not lack any of the usual facilities, but for some reason housekeeping did not change the tea/coffee mugs except on request. That was surprising to me because there was no in-room facility to wash dishes and I thought it would be normal to replace used mugs with fresh mugs. Anyway the rooms are set out on the sides of a rectangle/square with Natalie's restaurant in the middle, with a very nice look and feel (lovely use of colours) and live music occasionally. The restaurant is lovely although vegetarian options were quite limited. The hotel also had free laundry facilities, which was great except there was only one washing machine and one dryer so I often had to wait a while for my turn. The internet service was reliable and undercover parking was good. I was happy to have stayed there and under similar circumstances I'd be happy to stay there again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 14, 2013

This hotel is okay. My room was clean and the bed quite comfortable. I had a room with a door to the next room. I guess it can be opened to allow a family more space. I do not like these rooms as noise from next door comes through very easily. My advice is that at check-in you ask for a room without a connecting door. The breakfast is good. The $20 charge is not too bad I guess. Parking underneath was complimentary. In summary this hotel is reasonable value for money. I have stayed there at least two times and will probably stay there again when I am in that part of Melbourne on business.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
2 of 5 stars Reviewed February 27, 2013

When I checked into the room there was not towels in there. I requested one and it took at least an hour to come to my room. When I opened the cupboard to put my bags away there was bugs in there. The shower and bathroom were generally dirty. I would not reccommend this place, it was not any cheaper dispite being lower level accommodation.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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New Plymouth
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 12, 2013

Nice enough hotel. Rooms spacious and clean. Only downside of stay was over zealous cleaner who knocked on our door everyday at 10.30 am to clean and was keen to say she wanted to be home by twelve. Annoying when you have a late night or just want to relax. Easy walk to station and airport accessible by airport bus eastside.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 of 5 stars Reviewed November 24, 2012

This hotel is in the middle of no where. The manager overcharged us. My husband used the voucher to stay at this place and were charged extra. Sneaky, dishonest!!!! it's not such a good deal when it's so far out from the city. we had to travel more than half an hour to the city. first couple of cab trips nearly killed us. very bad location. no lifts so you can to carry your luggage up three flights of stairs from the carpark. the only good thing is it has undercover parking but when they have events, which they often do, dont even think of getting a spot!! WHat gets me most is the dishonesty. WATCH OUT for their manager!! DODGEy!! BEWARE! Will NOT go back again.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gold coast
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 15, 2012

This hotel is on the highway and the rooms are large, but musty and old dated furniture that one would imagine should have been replaced many years ago.
My request were not met and the first room stunk and I complained and was moved.
There is nothing Quality about this place except its name, its noisy old, dated and very poor value for money.
The bed was minimal comfort and the chair looked like it had been picked up on the side of the road.
Poor service and poor quality rooms and the entire place was sub standard in my opinion, I was very surprised to have booked it from the Qantas site, but would never stay or recommend this place to anyone

Room Tip: Far better cheaper properties around I would not stay here for any reason,
See more room tips
  • Stayed April 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Manor

Address: 669 Maroondah Highway | (Whitehorse Road), Mitcham, Whitehorse, Victoria 3132, Australia
Location: Australia > Victoria > Greater Melbourne > Whitehorse > Mitcham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mitcham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Hotel Manor 4*
Number of rooms: 36
Official Description (provided by the hotel):
The Quality Hotel Manor offers boutique accommodation just 20 mins from Melbourne, a short drive from the Dandenong Ranges and Yarra Valley. We provide a 24-hour Reception, 24-hour room service and complimentary undercover parking. We boast 34 spacious suites and 2 executive spa suites, with contemporary decor and a variety of added features. We have a fully licensed Restaurant open 7 nights a week, conference facilities, as well as a 24 hour business centre. ... more   less 
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Also Known As:
Quality Hotel Manor Mitcham, Greater Melbourne, Australia

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