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“If you want to stay out of the city” 4 of 5 stars
Review of Quality Hotel Manor

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Quality Hotel Manor
4.0 of 5 Hotel   |   669 Maroondah Highway | (Whitehorse Road), Mitcham, Whitehorse, Victoria 3132, Australia   |  
Hotel amenities
Ranked #1 of 1 hotels in Mitcham
New Plymouth
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“If you want to stay out of the city”
4 of 5 stars Reviewed January 12, 2013

Nice enough hotel. Rooms spacious and clean. Only downside of stay was over zealous cleaner who knocked on our door everyday at 10.30 am to clean and was keen to say she wanted to be home by twelve. Annoying when you have a late night or just want to relax. Easy walk to station and airport accessible by airport bus eastside.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Sydney, Australia
1 review
1 of 5 stars Reviewed November 24, 2012

This hotel is in the middle of no where. The manager overcharged us. My husband used the voucher to stay at this place and were charged extra. Sneaky, dishonest!!!! it's not such a good deal when it's so far out from the city. we had to travel more than half an hour to the city. first couple of cab trips nearly killed us. very bad location. no lifts so you can to carry your luggage up three flights of stairs from the carpark. the only good thing is it has undercover parking but when they have events, which they often do, dont even think of getting a spot!! WHat gets me most is the dishonesty. WATCH OUT for their manager!! DODGEy!! BEWARE! Will NOT go back again.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travelers are raving about these Mitcham hotels

gold coast
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 15, 2012

This hotel is on the highway and the rooms are large, but musty and old dated furniture that one would imagine should have been replaced many years ago.
My request were not met and the first room stunk and I complained and was moved.
There is nothing Quality about this place except its name, its noisy old, dated and very poor value for money.
The bed was minimal comfort and the chair looked like it had been picked up on the side of the road.
Poor service and poor quality rooms and the entire place was sub standard in my opinion, I was very surprised to have booked it from the Qantas site, but would never stay or recommend this place to anyone

Room Tip: Far better cheaper properties around I would not stay here for any reason,
See more room tips
  • Stayed April 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed July 15, 2012

What a joke, completely over priced, dirty, smelly, I certainly regret staying. Looks are deceiving, the first impression from the outside was good but it stopped there. The first room stunk like a smoking room at an airport, old furniture & appliances, holes in tiles where the original towel rail & toilet roll holder were. The second room didn't stink, had less furniture but everything was in the same condition. Then when it came time to go to bed there was a flashing green light under the TV which lit up the whole room, turn the TV back on & it would stop flashing, after about 10 minutes of pressing buttons it eventually stopped. Bar/Restaurant things certainly didn't improve here, the bar area had some seating of what were originally red velvet armchairs, the problem was that the arms were no longer red, they were black & sticky from sweat & oil. Then of course there were the paper table clothes in the restaurant, food was OK but that certainly didn't improve the experience. Do yourself a favor DON'T STAY HERE....

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 13, 2012

Misleading website booking meant disabled room, a phone call from the hotel fixed this - however on booking out wanted to fight over charging the correct room price for the room I stayed in. In the end, I let them keep it. I reckon they might need it cause business isn't going to improve. I stayed here 5 years ago and came away feeling very differently. Look for new management. Then maybe maitainance and service will improve. Tired!
Drawers not clean, bits of paper in them when I arrived. Tap washer need replacing, need tool to turn off taps enough to stop dripping, one downlight over basin blown, brown rusty water coming from cold water tap handle area, toilet seat misaligned. Some bathroom fittings have been up-graded, unfortunately the old screwholes etc are very noticeable.
The rooms face onto the restaurant area. Thursday, Friday night not too bad, but the very loud 'get up and go' music before 7 am on Saturday morning was bad!
I got up and went.

  • Stayed July 2012, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 2, 2012

We stayed here for one night, a Saturday, and it was comfortbale enough. The TV suffered from poor reception so we couldnt pick up all the channels but that was about the only bad point. There is a restaurant inside and all of the rooms face onto that which could be noisy but we didnt get back to the room until after 11 pm so it was quiet. Plenty of undercover parking on site. The bar is handy for a drink while waiting for others to get ready. Would stay here again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 22, 2012

Well worth the 5 stars - we won a raffle and upgraded to the spa room for only $40 more - received chocolates and Champagne as well. The dinner was wonderful and also the breakfast was fantastic - had a midday checkout as well. The service from all the staff was excellent - the room was one of the largest that we have stayed in.

Room Tip: Have a spa room - I think there are 4 of them in the hotel - they are well worth the extra cost
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Hotel Manor

Address: 669 Maroondah Highway | (Whitehorse Road), Mitcham, Whitehorse, Victoria 3132, Australia
Location: Australia > Victoria > Greater Melbourne > Whitehorse > Mitcham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Mitcham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quality Hotel Manor 4*
Official Description (provided by the hotel):
The Quality Hotel Manor offers boutique accommodation just 20 mins from Melbourne, a short drive from the Dandenong Ranges and Yarra Valley. We provide a 24-hour Reception, 24-hour room service and complimentary undercover parking. We boast 34 spacious suites and 2 executive spa suites, with contemporary decor and a variety of added features. We have a fully licensed Restaurant open 7 nights a week, conference facilities, as well as a 24 hour business centre. ... more   less 
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Also Known As:
Quality Hotel Manor Mitcham, Greater Melbourne, Australia

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