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“Wonderful experience - loved it” 5 of 5 stars
Review of Spicers Hidden Vale

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Spicers Hidden Vale
4.0 of 5 Lodge   |   617 Grandchester Mount Mort Road, Grandchester, Ipswich, Queensland 4340, Australia   |  
Hotel website
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Hotel amenities
Certificate of Excellence
Australia
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Wonderful experience - loved it”
5 of 5 stars Reviewed January 9, 2010

We stayed here in December 2009. We had a beautiful cottage with amazing views. The service and facilities were excellent and the food was just fantastic. Would love to go back and spend more time. All the staff were so helpful - couldn't have been better. Thank you

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AustraliaMonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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443 reviews from our community

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George Town, Australia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 4, 2009

My partner and I very recently spent our wedding night at Peppers Hidden Vale and had a completely perfect night away!

We arrived at Peppers Hidden Vale after dark from our wedding at nearby Marburg and were greeted by a lovely lady at reception, who congratulated us and was very helpful. Our cabin was #24 - the Black Angus and it was perfect in every way (except that there was no cutlery or plates in the room for eating left over wedding cake). We were at the very end of the cabins and it felt like there was no one else around for miles and miles; very quiet and spacious area. The spa was a lifesaver after a long day on our feet and every inch of the room was spotless, cosy and inviting.

Had an excellent sleep on the king sized bed, which is probably the most comfortable bed either of us has ever slept on! The morning air was crisp and views of the coutryside emerging from the fog was an uplifting start to the day. Breakfast was after 8am and the buffet was full of your normal treats - lots of hot food, savoury extras, two toasters, fresh fruit and lots of cereal (which a family near us really enjoyed!). Our table outside overlooking the gardens and rustic infinity pool really set the mood.

Overall our stay was fantastic! We even overheard many other guests (both couples, families with young children and large groups of couples who'd stayed in larger suites) talking about their stay over breakfast and all reports were glowing. If you feel like getting out of the city...waaaaay out...then Hidden Vale is a lovely place.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ChantelQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 21, 2009

We arrived late at night and there is no denying - the place is hard to find in the dark. This was more than made up for by the fact that when you open the door fo your room the next morning you are surprised at just how beautiful the area is.

We stayed in one of the Heritage Suites (Highland room) and it was beautiful. We had a lovely deep spa in the bathroom and youc ould tell that it had all been fitted out well. My only small gripe was that it was two king single beds pushed together with King bedding. I know nowadays this is common but whatever happened to a real king? Fantastic balcony to sit out on.

Games room was old and hot. Unfortunately all the faclities in here were not up to scratch with the rest of the property. The darts were blunt, the pool table needed re-covering and some of the balls were chipped. We went Clay target shooting one afternoon and this was very well done and in a beautiful setting.

Dinner was absoluteley superb. Modern Australian food and I could not fault it. Price was not cheap but you didn't bregudge a cent of it. Breakfast on the hand needed some TLC. With so few guests around at any one time you would expect food to be able to made freshly but the buffet was just a bit stagnant.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank nsw105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2009

We chose Peppers Hidden Vale for a birthday getaway weekend. We were disappointed from the moment we first pulled into the driveway. The staff were unhelpful, the room we had was so small that the bed and 1 bedside table only just fitted it in and the worst part about the room was the mould in the bathroom and the general cheapness. While the views were nice the property had a shabby appearance that lacked an attention to detail.
The food was a bit hit and miss- while my entree was great my wifes was lacking and there was nothing special about either of the mains or desserts we had.
Overall we were really let down and left unsatisfied by the whole experience.
We will not be returning to Peppers Hidden Vale and will not recommend it to anybody

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank freddy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level Contributor
141 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed June 11, 2009

we pre purchased this accommodation and were a little disappointed to find the room was in a block away from the main hotel area and not what had been indicated to us prior to our visit by friends who had visited previously. The room was Ok but the cleaning left much to be desired with dead bugs left on the floor for the whole duration of our visit of 3 days.
The outside terrace had a wonderful view but was let down by its dirty and un cared for appearance.
To top it off we were advised that there was a corkage charge of $50 per bottle for any BYO wine. In other words if you wanted a drink in your room then you had to buy it from the hotel!!

  • Stayed February 2009, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank OskarandSunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cala d'Or, Spain
Level Contributor
109 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed March 13, 2009

My wife and I were booked into Peppers Hidden Vale for two nights on a recent trip to Australia. After checking the Peppers Hidden Vale website that describes the accommodation as follows - 31 Deluxe Rooms with Panoramic Views and Large Veranda's.

Imagine our disappointment when we checked into Valley Room no 19 to find ourselves overlooking the access road, car park and front entrance door. No views and no large veranda.

We contacted reception who despite being very polite and helpful were unable to transfer us to a similar room. We were offered an upgraded room for an additional $200.00 but this room had not been cleaned and would have meant a longish wait.

We decided to move on, a real shame as we had been really looking forward to our stay.

Despite this I would recommend Peppers Hidden Vale as the resort looked everything we expected. Just make sure you avoid room no 19 as this clearly does not fit the description of the website and is something Peppers need to urgently address. I understood from a staff member that this was not the first time a guest has been caught out.

  • Stayed February 2009, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank crazypom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 24, 2009

Our small company booked a christmas getaway here and for the cost we expected a bit better. The rooms were old and nothing special (there wasn't even a plug for the bath) while the food was both good and bad. While dinner was lovely, lunch left a bit to be desired - it didn't taste great and there were dead flies in it.

The masseuse was good but the room was a nit 'sterile' and not as relaxing as I would have hoped. The horse riding was also a bit disappointing for someone like me who has ridden before because the horses wouldn't go faster than a walk. We also did archery and clay target shooting which was fun. The problem there was that we had booked 'group activites' which supposedly included tug-o-war and other such things, and all we ended up doing was archery and shooting. To make it worse, most of us had already booked archery and shooting for the next day (at an extra cost) - so we all did it twice.

It was not a horrible holiday, however for the price it was definately not worth it.

  • Stayed November 2008, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank XantheBris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Spicers Hidden Vale

Address: 617 Grandchester Mount Mort Road, Grandchester, Ipswich, Queensland 4340, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Ipswich > Grandchester
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Grandchester
Price Range (Based on Average Rates):
Hotel Class:4 star — Spicers Hidden Vale 4*
Number of rooms: 31
Official Description (provided by the hotel):
Just an hour from Brisbane set on a stunning 12,000 acre property, Spicers Hidden Vale is a true hidden gem. The retreat is centered around a stunning historic homestead with wide verandas providing views over the little Liverpool Ranges and infinity rock pool. Hatted restaurant Homage is housed inside the homestead where a dedicated team of chefs create masterpieces based entirely on local produce. The original barn is still standing and has been restored, now a place to lounge and relax by the fire, or have beverage or two looking out over the 89 bed market garden. You can set your own pace - for those wanting to relax, there are picnic points, Spa Anise Day Spa, and two beautiful pools with mountain views to relax in. For those wanting a faster pace, there are mountain bike and bush walking trails, 4WD property tours, laser clay and archery. Being a nature refuge, the land is abundant with native wildlife including hundreds of Kangaroos and Wallabies and regular koala sightings. Spicers Hidden Vale has 31 rooms. Choose from Valley View Rooms which overlook the mountains, each with their own private veranda, Heritage suites which stand alone and have their own spa, a cottage for 4, 8 or even 12 guests or for the ultimate experience, Luxury suites which are stand alone, with spacious lounge, spa and private veranda. ... more   less 
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Also Known As:
Spicers Hidden Vale Hotel Grandchester
Peppers Hidden Vale Grandchester
Spicers Hidden Vale Grandchester, Queensland

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