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“Disappointed....Please no smoke!” 3 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.5 of 5 Hotel   |   205 Kimball Crossing, Kimball, TN 37347   |  
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Ranked #2 of 4 Hotels in Kimball
Cave City, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Disappointed....Please no smoke!”
3 of 5 stars Reviewed 2 weeks ago

Our check in went very smooth as we had reservations. The bed was very comfortable.
Our commode had a leak around the base with water trickling out on the floor. The mirror on the door was very dirty. The front desk did offer to move us, but we were already settled in for the night after a long travel day. So we chose to just mop up the water.
The next morning the hotel staff was standing in the front door smoking right beside the No Smoking sign. We had to pass thru the smoke in order to check out and get our receipt. Also the entry to breakfast was thru the front door. Bad Business for those who choose to avoid smoke.
Breakfast area was large. However, after making a waffle we were told they had no syrup. They said they were out the day before. There is a Walmart in the same area so you would think that the manager could purchase some syrup for the customers until their supplies arrived.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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63 reviews from our community

Traveler rating
    8
    29
    12
    4
    10
See reviews for
22
13
1
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2015

Since Chattanooga was full with a convention we went on to Kimball .. As we were checking in the rooms filled up fast We had called early in the afternoon.
It was a nice room. Very clean the beds were comfortable the bathroom was clean What we had to make sure was that they were pet friendly and they were.. I would recommend this place and stay again... Our room was quiet no noise
Our only thing was if you dont want fast food better eat in Chattanooga. Breakfast was ok.. good enough to get us on the road.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
62 reviews 62 reviews
55 hotel reviews
Reviews in 51 cities Reviews in 51 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 31, 2015

Paid $119 w 20% tax but clean and beds were really soft and lots of soft pillows.

Can't think of any negatives


Would stay again people are nice
Great breakfast
Good location
Next to lots of shopping
Very clean
Beds were the best part slept like a rock


Stayed March 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floodwood, Minnesota
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 28, 2015

Badly needed to find a place to get some rest. We were headed north from FL. Took a long route hoping to by pass Atlanta. After nearly driving 13 hrs. We decided to stay in Kimball. We had never stayed here before and had not called ahead. Stopped first at a hotel that looked lovely but no rooms. Asked where the other places were and so we stopped in this one. Lady at desk said they only has two rooms left. I never asked how much just wanted one. She was nice. I only have two dislikes, #1, no elevator and lots of stairs. I have a problem with stairs so lugging in our heavy bags wasn't easy. #2, King bed is so high off floor for a short person like me. But it was heavenly to sleep in. The room was clean enough and everything in decent running order, however the refrigerator made a ticking sound all night like a clock. We were on second floor at the end of hall. Very quiet for a full house. The breakfast area was crowded at 6:30, but plenty of food and choices. The fresh bakery was actually fresh! Eggs were good not watery. Price $110 plus taxes. I did forget to use my AAA as I was exhausted. We would stay again as it is right off interstate.

Room Tip: Ask for first floor room and call ahead because they seem to fill up quickly!
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  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortkimball, General Manager at Comfort Inn, responded to this review, March 30, 2015
Thank you for taking the time to complete our Trip Advisor online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Dennis Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Top Contributor
102 reviews 102 reviews
56 hotel reviews
Reviews in 57 cities Reviews in 57 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed March 27, 2015

Kimball is a truck stop with a Lowe's and a Walmart for the surrounding locals. Kimball proper is only about 1400 people. The Comfort Inn there is a little shabby but reasonably clean with a decent bed, Comfort Inn's great pillows, a good TV and fast Internet.

The one strange feature is that all the front entrances appear to be three steps up so beware if you have a heavy suitcase. You have to walk down three steps, go around the corner, and up three more steps to get to the breakfast room. Breakfast included eggs and sausage rounds. Not the greatest value for $90 but you could probably do worse.

Room Tip: If you can't stomach fast food, El Toril is a Mexican joint next door that serves real food and...
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  • Stayed March 2015, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortkimball, General Manager at Comfort Inn, responded to this review, March 30, 2015
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Dennis Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 17, 2015

We've always had good luck with Comfort Inns - until this one. We were just staying over night on our way to Savannah for St. Pat's. The price was good,but too good to be true. It is an old property and was redecorated in mid-eastern decor, but not updated. The bathroom had a lot of unsightly mold around the tub and the water came out of the showerhead all over the place. Upon entrance to the room, we immediately saw a hair band on the floor as well as some bobby pins. The cabinetry was old and worn. What put us over the edge was the next morning when a roach went crawling across the top of the TV stand. We have a picture of it, but I really don't think anyone wants to see that. I don't think we will be going back there again.

  • Stayed March 2015, traveled with family
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortkimball, General Manager at Comfort Inn, responded to this review, March 30, 2015
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Dennis Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Top Contributor
144 reviews 144 reviews
27 hotel reviews
Reviews in 86 cities Reviews in 86 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 24, 2015

. This is s very nice hotel. Clean. Comfortable. Good location. Good breakfast. A bit hard to access, lots of stairs and no elevator. Staff very friendly and helpful. Good value. Good variety of restaurants. Room more than satisfactory. I would recommend this place without hesitating. We left rested and happy!

Room Tip: Use the coupon in the travel booklets obtainable at interstate rest parks. $52.00 doors. Can't b...
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortkimball, General Manager at Comfort Inn, responded to this review, January 26, 2015
Thank you for taking the time to complete our online Trip Advisor survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Dennis Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 205 Kimball Crossing, Kimball, TN 37347
Phone Number:
Location: United States > Tennessee > Kimball
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Kimball
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 74
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Also Known As:
Comfort Inn Kimball
Kimball Comfort Inn

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