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“Best guest services!!!!!!!!!!” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   25380 North The Old Road, Stevenson Ranch, Santa Clarita, CA 91381   |  
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Choice Privileges Points
Ranked #2 of 3 Hotels in Stevenson Ranch
Certificate of Excellence 2014
andrewrod
1 review
“Best guest services!!!!!!!!!!”
5 of 5 stars Reviewed November 20, 2008

I saw this hotel off the freeway while traveling to a family members house. i was tired and cranky but my mood changed when i walked in and was greeted by two kind and considerate ladies at the front desk. i had explained my situation and they were very understanding and got me into my room with out hesitation.

While the girls who checked me in were polite and caring the woman who worked that night was not. i had forgotten tooth paste so i went down to the front desk and asked for some. ive never felt bad to ask for something. i felt as if i was bothering HER for something...when this is her job. it seemed as if she was sleeping in the back considering it WAS late and i had to stand at the front desk ringing the bell for a good few mintues.

overall my stay was satisfactory and the staff was welcoming for the most part. the breakfest was good and i had a smooth and easy check out with the male working the morning shift.

I WITH OUT DOUBT WILL STAY HERE AGAIN

  • Liked — the front desk workers
  • Disliked — nothing
  • Stayed October 2008, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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178 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
san diego
1 review
1 of 5 stars Reviewed September 27, 2008

lady who checked us in was rude: you need to check your internet better when questioned about partial divider, trying to give us two rooms instead.
Manager response: put yourself in her shoes her friend just totalled her car. So i guess its ok to take it out on customers.
A/c wasn't working manager wanted us to call and have it fixed at 2 am as if someone would really fix the a/c at 2 am.
House keeping took my daughters pillow case from her pillow that was tucked under her duffle bag in the closet area and all they could say was well at least it wasn't her pillow
I will never stay there again, thats for sure!

  • Liked — Close to the Amuesment Park
  • Disliked — Customer Service
  • Stayed September 2008, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Phoenix AZ
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2008

Great place to stay, clean, decent rooms, good basic breakfast, free internet, close to freeway and magic mountain. stayed here couple of times and definitly coming back.

  • Liked — nice newer bright place
  • Disliked — maybe the small breakfast area, can get a bit crowded
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2008

We needed one night in a location close to Magic Mountain. The Comfort Inn was a great value all the way around and it suited our purpose very well. In addition to being close to the park there were numerous restaurants and stores that were easy to get to.

Another pleasant surprise was the substantial discount tickets available from the front desk for Magic Mountain. The cost was considerably less than some of the other promotions. I NEVER pay full price at Six Flags parks.

Again the room was spacious and clean. The continental breakfast was very good overall. I would have no problem recommending the hotel or booking a return visit.

  • Stayed July 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 20, 2008

Stayed here for 2 nights in April while visiting Six Flags Magic Mountain. Usually stay at the BW Inn Valencia (but never again as standards have dropped rapidly) or the Holiday Inn, Valencia (horrendously over priced).
The Comfort Suites was well situated for our needs just 10 mins from Magic Mountain. Plenty of shops and restaurants in the area. Great In-n-Out Burger place just around the corner - they make their fries on site, chip em, cook em and serve em! The best fries I have ever had in the USA!
The rooms at the hotel are nice and spacious and the beds are very comfortable. Air con was a little noisey though and had to turn it off in the night due to excessive noise levels (it was a warm nite too).
Nice little pool and friendly reception staff
Have used Comfort Suites on many occasions in the USA and have, to date, had no problems with them.
Will always stay here now when I go to Magic Mountain.

  • Stayed April 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Morgan Hill, CA
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 5, 2008

We stayed one night at the Comfort Suites in Stevenson Ranch on our way to a cruise out of San Diego. The hotel is very conveniently located very near many restaurants, but in a quiet semi-residential neighborhood. The bed was very comfortable and the staff very friendly and the room was quiet with parking immediately outside the window. The only problem was a couple of items left behind by the cleaning staff (stir sticks, etc.). We would stay here again.

  • Liked — Residential neighborhood that was quiet
  • Disliked — Room wasn't completely clean when we arrived
  • Stayed March 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kissimmee
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 20, 2007

Prime location for a visit to Six Flags Magic Mountain which is just a couple of miles down the interstate. Many good restaurants and shopping areas nearby. Stevenson Ranch is about 20 miles north of LA and about 10 miles from Hollywood, making it a good base to operate from if you are interested in the studio tours and Rodeo Drive sightseeing. For Disneyland (about 45 miles away) you'll want a hotel on the south side of LA.

The hotel itself is clean with spacious rooms and and excellent breakfast buffet (eggs, sausage, waffles. bagles, cereals, fruits, etc.). There is also plenty of room to sit for breakfast, which is often a problem at other hotels.

Internet access is available.

  • Liked — location
  • Stayed July 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 25380 North The Old Road, Stevenson Ranch, Santa Clarita, CA 91381
Phone Number:
Location: United States > California > Santa Clarita > Stevenson Ranch
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Stevenson Ranch
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 100
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Also Known As:
Comfort Hotel Stevenson Ranch
Comfort Suites Stevenson Ranch
Stevenson Ranch Comfort Suites

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