I start my review with the caveat that I my 2.5mo at Extended Stay came right after I spent 3mo in the Residence Inn right around the corner. I changed locations since at the time the Extended Stay rate was ~30% cheaper. I would say that you get what you pay for, but for the 30% cheaper I expected that the general services would go down ~30%. Instead the services went down ~80% and the quality went down ~50%. To see where Residence Inn shined you can search for my review on them.
Here are the basics
-Good location - Although technically in Stevenson Ranch not Valencia
-Good size rooms
-Weekly cleaning service
-Are pet friendly (I didn’t have a pet with me, but the few dogs I saw were well behaved.)
-Weird smells in halls
-Very slow base internet (I rated it at 0.81 Mps download in my room). The paid $20 expanded internet was better, but still bad at ~3 Mps. The additional charge is also required for each device that you want the expanded service on (Although it doesn’t actually state it when you make the purchase or in the terms of service. I only found out after I tried to add additional devices.).
-Poor sound insulation. At least in my wing, some of the residents were pretty rowdy, in their rooms, in the hall, and outside.
-There’s no dishwasher and the sink is small. Technically large enough to clean a pan, but just barely, and you end up with a fair bit of water on the surrounding countertop.
-My unit had:
--Perpetually leaking shower. I had the maintenance person come fix it shortly after I moved in. It didn’t leak for a few days until the cleaning person came. After that I could never get it all the way off.
--No cover/stopper in bathroom sink, so you had to be careful about small objects near the sink.
--Cracked/chipped outlet covers (not a big deal, but they’re less than $2 to replace)
--Countertop surfaces that were in need of replacement. (They had been damaged and poorly repaired.)
--My refrigerator leaked all over the floor for the first 3 weeks. I spoke to the staff a few times about getting it fixed over that timeframe. In the end, one of the managers actually went and got a spare fridge and brought it up to my room. I appreciate that she did that service, but it sucks that the maintenance person hadn’t done it a couple weeks prior. Especially since the only reason that they didn’t get expensive water damage was because I kept the water at bay using traps and towels.
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- Also Known As:
- Extended Stayamerica Los Angeles - Valencia Hotel Stevenson Ranch
- Stevenson Ranch Extended Stay
- Extended Stay Stevenson Ranch