Stayed at the Melia Cayo Coco from 4th - 18th June 2009
Flight delayed due to a problem with the door having a dent which took 2 hours to sort.
Service on board was crap - too slow
Arrived in Cayo Coco in the middle of a thunderstorm which made everything look awful after the crappy flight.
Got up early the next morning to discover the place - sun was shining, very hot even at 6am. Found the beach and just sat there alone - well I wasn't exactly alone due to the pod of dolphins that swam along the beach front every single morning - well worth getting up early to see this spectacular event.
You need to take bread down to the beach every morning and stand in the sea (which was like a hot bath) and feed the fishes - amazing!!!!!!!!!! The water is so clear.
The staff at the hotel are amazing!!!!!!!
The buffet food however is not. Breakfast was great - lunch was ok - but the food at night was mostly crappy - not much selection and occasionally not hot.
Our room was nice and clean - had to call maintenance out to fix the air con which they did within a few minutes - the service was impeccable. Our maid Marial was lovely and left blanket swans and boats on our beds most days. The fridge was re-stocked every day. The grounds were immaculate and were tendered to every day by the gardeners (who are lovely).
The beach was cleaned every morning by a tractor and you had an early morning wake up call via the plane which came over the resort every morning about 5.30am to spray the mozzies and then around 6.30am a guy would come round and fog the place to keep the mozzies out. They did there best but the mozzies there are kamakazee mozzies you don't hear them or see them - they just feed off you.
I don't know if it is worth you taking mozzie repellant because even though people covered themselves in spray or lotion they still got bit.
The evenings where a bit boring - the lobby bar got really busy and a guy played the piano (which to this day we weren't sure whether he couldn't play or the piano needed tuning). Please say hi to Riggler who works in either the lobby or the buffet restaurant. They had a billiards bar on the lagoon - but unless you wanted to get bit by mozzies you don't venture into it.
Talking about the lagoon - there was a choice of 3 a la carte restaurants. The international was located on the lagoon and even though people said the food was excellent no-one got to finish it as swarms of mozzies entered every night. The hotel really should invest in either windows or proper screens to stop this from happenening. There was also an Italian - over the pool snack bar which people said had amazing food. The other a la carte was a steak house which is located near the beach bar.
Please say hi to Charles who runs the bbq - he does a mean red snapper. The guys at the beach bar provided good service and say hi to Roberto the life guard (who sometimes works in the bar). Also say hi to Johnnie - who is also a life guard.
Tipping - you do not feel pressured into tipping - but whenever we got exceptional service from a waiter/waitress we tipped 1 peso (about 85p)
Please take pens and hand them out to staff. The kids only get 1 pen every 6 months by the cuban government and also if you can please take kids shoes as they have 1 pair each.
My mum was ill during the holiday and I had to get the medico (which is located near the shops near the lobby) She was given an injection and a sachet of glucose this cost 60 peso's. All I can say is go and see Raphael in the pagoda if you are ill - that is all I am saying on this matter.
The Sol next door was shut (as you can go and use other hotels). Just go to reception and ask for a blue band which enables you to enter other hotels and not pay for anything.
We went to the Melia Cayo Guillermo (take your beach towel or you will have to pay 15 peso's) It was fantastic - like the maldives but alot cheaper. The food was amazing as was the grounds - well worth a trip.
We didn't bother doing any proper trips as they can be really expensive and as most people said not worth the money. The glass bottom boat trip is 20 peso's well worth it you get to see some more of the island and you s[end 1 hour on the coral reef.
When you change money at reception - please remember that they take 10% off you everytime you change.
On the whole - would go again to Cuba - but I think I would stay at the Melia Cayo Guillermo - even though kids can stay there. Would definatley get on the bus to go down to the Melia Cayo Coco - but only to see my friends who work there and of course the fishes and dolphins...
Enjoy your holiday!!!!!!!!!!!!!!!!!!!!!!!!!!
- Official Description (provided by the hotel):
- Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more less
- Also Known As:
- Melia Cayo Coco Hotel Cayo Coco
- Cayo Coco Melia