Myself and my Partner stayed here from June 7th-21st.
Upon arrival we were greeted with a welcome drink whilst we chilled in Reception as there were quite a few people checking in. There were around 5 Reception staff promptly checking everyone in as quickly as possible. A Porter will take your cases to the room if you wish, but as we were eager to walk around and wanted our cases straight away, we had no trouble finding our room ourselves.
We had booked a Lagoon room and long before we arrived we had read that some rooms are newly refurbished. My Partner emailed the Hotel asking for a newly refurbished room with a clear view of the sunset over the Lagoon. The friendly reply he received from Violeta was amazing and she certainly hadn't let us down as our room was perfect (room 3212). Violeta had also gone as far as to offer to book the A la carte restaurants for us before we got there,to save us doing so on the Holiday. When we checked in there was an envelope for us with a selection of A la Carte restaurant tickets for random nights throughout our stay.- What service!!!
The Buffet Restaurant was the best we have ever experienced in a Hotel and what I could not get over was the vast choice. Even the fussiest eater could not possibly go hungry. On the spot cooking stations with a vast selection of meats, Pasta dishes etc. The A La Carte restaurants were equally good, The International being my favourite, followed by the Italian. The Caribbean I didn't like so much but others said this was their favourite and didn't rate the International - I guess Everyone's different and all were certainly good quality!!!
The Lobby bar is nice and relaxing and the Billiard bar was a particular favourite of ours. Orlando always served us with a friendly smile. (as did others, names of which escape me). The music bar was good for a dance and some more drinks into the early hours and there was even the 24 hour pool bar (should you wish to carry on drinking after 2am) but mainly great for a snack at night to soak up all those Mojito's at the end of a nice night.
What can I say about the people - AMAZING. The people make this place and without the warm and friendly faces, this place would not be half as good. The entertainment team are brilliant, (Pepe, Emelaide and Ismary and others) Waiters and Waitresses professional and friendly. After two weeks it feels as if you know them well and they're your friends. Greeted daily with smiles, hugs, (but not in any way intrusive). I firmly believe that this level of friendliness made many guests in a constant good mood, creating a lovely atmosphere and many people chatted if you wish to be spoken to. For this reason I think a solo traveller would love it here and easily be able to socialise. We met so many guests and the entertainment team will welcome anyone to participate in activities but you never feel forced - (I refused to do anything but laze by the pool, while my Partner took part in activities,joining alone and got chatting to many others for example)
One minor complaint: (nowhere's perfect I guess)
Water, soft drinks and beer are supposed to be replenished in your room daily. On more than one occasion our bottled water wasn't replenished (we never touched the beer and soft drinks much). I asked reception and swiftly some water was delivered. This happened about 5 times in 2 weeks though. I got tired of having to ask as surely drinking water is a necessity in the heat? - My one and only complaint, which was such a minor thing to rectify I thought it's a shame the hotel let themselves down on this one....
After two weeks there I could clearly see what all the fuss was about regarding people's good reviews on this site. The place certainly has a magic about itand I would say I had the best time of any Holiday. I always say the world is a big place and I would never visit anywhere twice. The Melia Cayo Coco has made me change my mind. I cannot wait to return next year and I'm still on a bit of a 'post holiday high' when I think about our wonderful holiday, 3 weeks later!!!!!!!!!
One happy Customer!
- Official Description (provided by the hotel):
- Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons.Guest Rooms250 rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe LagoonDining4 Restaurants (A la Carta, Buffet, Barbeque), 5 Bars ... more less
- Also Known As:
- Melia Cayo Coco Hotel Cayo Coco
- Cayo Coco Melia