We travelled to the Melia Jan 4th 2013 for a three week holiday. Well I agree this is not Sandals but we have stayed at various Sandals resorts and remember you don't pay the Sandals prices tag here. We would say a four star not a five. The resort was very clean and the staff work very hard to keep it so. The food was excellent especially the buffet restuarant, the choice was great, fresh fish, T bone steaks, pasta and more all cooked to your style, the choices were endless. We tried the Italian, Caribbean and the International Restuarants which
were good but the menu was usually the same. Our room 8623 was fine but the bathroom needed updating but everything worked fine. Housekeeping kept the room clean and towel art was amusing everyday something different. The beach was lovely although windy, as it was WInter in Cuba. Some people suffered a few insect bites but we were fine. I would advise you to use insect repellent everyday and evening. We found the area around the pool was uneven
and needed some repair work, Ladies if you wear high heel shoes in the evening beware you
could fall, as I did once. The hotel were made aware of this and the repairs have been noted.
The entertainment team worked hard when we left the resort they gave a leaving party. I have never had this treatment at any other resort including Sandals. The usual procedure is checkout and wait for the coach, not here. The staff really seemed to appreciate that we chose Cuba as our holiday destination and we would go back in a heartbeat. We have travelled a lot in the Caribbean and found the Cuban people, do not have the surley attitude of some of the other Islands. People seem to complain about tipping but if we receive good service we would tip at home or abroad. We found that although there is a dress code for restuarants this was not enforced. We believe you should go back to your room after the beach or pool, shower and dress for dinner. This was not the case with a lot of people they seemed to wear the same t shirt, shorts and flip flops they had worn all day. We think this is unexceptable and the management should ensure the dress code is kept in the evening.
- Official Description (provided by the hotel):
- Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons.Guest Rooms250 rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe LagoonDining4 Restaurants (A la Carta, Buffet, Barbeque), 5 Bars ... more less
- Also Known As:
- Melia Cayo Coco Hotel Cayo Coco
- Cayo Coco Melia