We spent November 5-19 in Cayo Coco, first week at Tryp nice hotel but to busy, we don't like line ups, so we transfered to Hotel La Laguna (formerly known as El Senador, NH Krystal and Emparador) and loved it!
As repeat customers we were happy to see things are picking up again. There is continuing work and beautification in all areas and we noticed many improvements through out the hotel such as;
Buffet; food selection is small but tasty (no more mystery dishes) considering the low occupancy, the food selection is sufficient, i also liked the full table set up for lunch . The meat cuts are much better.
The dessert table looks and tastes great, very good selection with a variety from shortbread cookies to banana bread and ice cream. They brought in a 5 star pastry chef and it shows. The only fault we could find is the Coffee in the morning, not strong enough but that is easily fixed by going to the bar and ordering an expresso.
Rooms are spotless , actually the entire hotel grounds amazingly clean, and there is always toilet paper in the main areas.
Also the beach towels were already in your room on arrival..
They also have diet cola at this hotel!!
Decor, although the hotel was very nice before,the new touch ups are beautiful like the amphitheater (banjos), murals in la Sirenas, El Malecon and the main areas.
The gardens are also very nice and keept.
La Laguna, less people but fun with plenty of animation staff to entertain you or you can just relax on the beautiful beach without fighting for a beach chair and the beach bar is great with tables and chairs.
Love the new amphitheater with table cloths and bar service at the tables.
We Like the combination of music mixed in with the shows
New covers for the cabanas, nice to have shade around the pool.
ALL Staff are great and polite and can't do enough for you.
Internet - this is essential for us, we need to be able to stay in contact both for business and family, your Internet connection was fast for Cuba , hope this will stay the same when you install more computers.
Massage- enjoyed 2 each, great to have somebody at the hotel on staff.
We were pleasantly surprised with all improvements in all departments, thank you for a fantastic week, we are really glad we switched from Tryp to Laguna for our second week. Can't wait t see what the hotel will look like in April when we come back.
- Also Known As:
- Nh Krystal Laguna Resort
- Nh Krystal Laguna Hotel
- Krystal Laguna Cuba
- Nh Krystal Laguna Cayo Coco
- Nh Krystal Laguna Villas Resort
- Nh Krystal Cuba
- Krystal Laguna Cayo Coco
- Nh Krystal Laguna Cuba
- Krystal Cayo Coco