This was our first trip to Cuba and we had a fabulous time from the moment we hit the tarmac at the airport. When we got to the Sol check in went smooth, got our room and hit the buffet for lunch. Our room was ocean view and it did not disappoint. Maria our housekeeper kept our room spotless our entire stay. Duanne and Orlando were our bartenders extraordinaire. Then there was Maikel on breakfast omelets, whom we made sure to see every morning. The entire staff of the Sol were so helpful and accommodating, nothing was to great to help a guest.
Those who complain about the hotel and food, WHICH hotel were you at? Yes the rooms are spartan and not perfect, but clean. I did not go to Cuba to sit in my room. It was a place to shower and sleep. Yes the food is typical to Cuba. What did you expect? Is this not why we travel to other countries to see how other people live. We thought the food was wonderful and very plentiful. Very similar to how we eat at home. We are not prepackaged eaters.
My husband & I both work in the tourist industry, 6 days a week for 5 months every summer. The staff at the Sol work 6 days a week year round. I could not do it. My hats off to all the staff at the Sol. We saw first hand some of the ignorant tourists you had to put up with. I would love to have smacked them but your staff handles them with a smile and diplomacy. We both found ourselves quite often wondering why some of these people even came on holidays. If everything is better at home then STAY there!
On our third day we took the Espectacular tour. This is a must for everyone. We left the resort island and saw the REAL Cuba. It was an eye opener for us both. Our tour guide Senor Falcon with Cubancan was amazing. The standard of living is considerably lower than Canada. These people have very little but what they do have they respect and maintain. I have some wonderful memories of the people of Cuba.
We also took the Jeep Safari tour with EcoTour. My hat is off to our wonderful, marvelous tour guides Lino and Robert. We saw amazing sites, amazing people and you helped us see the Real Cuba and fall in love with her.
We made sure we had 10-15 peso for tip money in our pockets for each day. As we work in the industry we believe in tipping. Just because it is all inclusive does not mean tips are included. We appreciate good service and believe that you acknowledge it.
We are getting ready to book our next trip to Sol for next Christmas and hope to take our families and extended families with us.
Maybe if more children saw how the children of Cuba lived they may have a better appreciation for the life they have in Canada.
Thank you to all the staff at Sol Cayo Coco for a marvelous, wonderful and unforgettable first trip to Cuba!
- Official Description (provided by the hotel):
- A good standard property with an excellent beachfront location. Sol Cayo Coco is the only hotel with access to two different but equally charming beaches, situated amidst gardens and palm grove facing the sea and the white fine sand beach. The hotel is ideal for families with children, couples, honeymooners and weddings. This paradise is the perfect spot to combine great fun with fantastic relaxation. ... more less
- Also Known As:
- Sol Cayo Coco Hotel Cayo Coco
- Sol Hotel Cayo Coco
- Sol Cayo Coco Cuba