I am a regular user of the Premier Inn chain. I often use them when I need a short stay in an area that I am unfamiliar with, as I know what to expect, or so I thought. The location was good, with ample parking and the standard restaurant on site. Good so far. The accommodation was split over 2 buildings with parking nearest to the satellite building. I would recommend leaving your luggage in your vehicle until you know which building you're booked into, to save the error that I made of parking, lugging my cases to the main building (difficult as there is no proper pedestrian route or pathways) to find that I'd been booked into the satellite building and having to lug my cases back. The satellite building has no lifts so cases have to carried upstairs, so if mobility is a problem then state this when booking.
When I checked in there were other people in the lobby. As such I expect my key to be handed to me discreetly so no-one is alerted to female travellers in certain rooms. But the receptionist announced my room number loud and clear for everyone to hear. I had booked a twin room, but it was not what I expected. The twin room consisted of a double bed and a sofa bed conversion. This meant that not only was there only 1 'proper bed' but also meant that there was a lack of seating. With 1 hard chair only I called reception and asked for a 2nd chair to be brought to the room, so that both myself and my travelling companion could sit down. Although they appeared to be taken aback by the request, a 2nd chair did arrive. On arrival the room temperature was a freezing10c. I adjusted the thermostat but as the temperature hadn't increased beyond 12c after 30 mins and we were literally shivering we decided to go an eat while the room warmed up. The room never really reached more than 16c but we wrapped up and got on with it.
Breakfast was served in the restaurant and there was a good selection of food available. Very happy with what was on offer, exactly what I would expect.
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- Also Known As:
- Premier Inn Woking Hotel Woking