I stayed here just for the one night at the end of November.
The hotel has recently been refurbished and they and done a pretty decent job. The rooms were clean and comfortable with everything you need for a short stay.
The location couldn’t really be better as its yards from Woking train station.
The only problem I had....and it was my own fault! I left something in the room when I checked out.
I tried calling the next day but the number advertised did not work. I emailed customer service who gave me another number which also did not work. I contacted customer service again and they told me someone from the hotel would call me the following day....which they didn’t.
Three times since then they’ve promised that the hotel would contact me, but they haven’t.
Whilst I would never claim that anyone at the hotel has stolen my stuff, I’m pretty annoyed (at myself mostly) that they didn’t bother to help. I even offered to pay all costs of getting my item returned.
Would I stay here again?....probably....due to the cleanliness and cheap price, but I’ll be sure not to leave anything behind when I leave!