Stayed at this hotel with my partner a week or so ago. He was attending a dinner and we thought it would be nice for me to come along and stay in a lovely hotel.........Firstly noticed how cold our room was - when I enquired at reception if the heating could be turned on the young lady said it could but would take about an hour... an hour later radiators still freezing cold - enquired again and was told a heater had been left outside the room!!! - the rest of the hotel was warm and snug - not sure why this room (the Jane Seymour) was not included. I then ordered room service- just a tuna jacket potato - ordered it at 7.00 pm - still hadn't arrived by 7.50 pm so phoned reception - finally got it just after 8.00 pm. Went to put salt on my jacket potato but salt would not come out - unscrewed lid and ...what can I say - OH MY GOODNESS...... the pictures hopefully say it all - but if this is the state of a simple salt cellar what on earth is the remainder of the kitchen equipment like????? Needless to say I didn't finish my potato nor did I go down to breakfast the next morning - my partner did and luckily survived to tell the tale but I dread to think of the standards of hygeine that must exist. Also attach photos of the bathroom - just a small point, but as can be seen the shower curtain was hanging off the rail and wouldn't have fitted around properly anyway. The side of the bath was grubby and looked like it had never been cleaned - all in all a totally disappointing stay and I wish I had stayed at home................ hopefully environmental health will at some point inspect their kitchens and maybe cleanliness etc will improve.
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- Also Known As:
- King's Arms Hotel Westerham, Kent