Been here a few times and the foods always been pretty good. Service lets the place down though, no order at the door, the host, when we've been there, has always seated whoever speaks first, down to the customers to say whos next.
Last two visits the waiters have said the bare minimum, take your order, no suggestions or personality....just fast food.
My daughter had the kids meal but we werent offered a drink from the deal, way we were asked was to just pick a drink, naive i guess but little things like talking you through the menu make good service and a bigger bill.
Not offered a dessert or coffees so we left after our mains, too much time had past by this time.
The wife insisted on a tip which was ignored, no thanks, no goodbye. Said our farewells to the female host which was equally ignored, dont want any worship but you cant notice being ignored, just rude!
PE are constantly offering discount, we've learnt that you hardly save any money once they add the drinks and the food upgrades, so when two adults and a child dine at rack rate you expect decent service beacause youre paying a decent price. Not here.....maybe theyre all in bogof promo mode, slippery slope to say the least.
Wont be returning.
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