I booked a "family-size room" online to stay in while visiting London for a few days, on our way to Dover, UK to catch a cruise. The deciding factors for me between the Britannia Inn and the Baywater Inn in London, was the cost and the pictures of the rooms online.
While the cost was considerably less than Baywater Inn in London, you know that old saying . . . "you get what you pay for" . . .well, it was applicable here. Ilford, where the Britannia Inn is located, is on the outskirts (west) of London proper. If you are only going to visiting the sites in London proper, pay the extra money and get some thing in London.
Their website says that the train station, to get into London, is a “short 10 minute walk away”. . . humph, maybe, if you have long legs and are a proficient power-walker—but for the average person, it's more like 15 or 20 minute walk, and not in the best of neighborhoods, especially after dark. Also, lugging your luggage between the train station and the inn, is exhausting--I highly suggest you get a taxi. Trust me, it's money well spent, especially when you're carting your luggage!
Our room was small (but I was expecting that) and located on the second floor (up some pretty steep stairs--of course, there isn't an elevator) facing toward the street, and there were a couple of nights that someone (staff?) stood outside laughing and talking loud. That was annoying. The bathroom shower was small, especially if you're a big person.
Okay, now for the pros: The staff was very courteous and helpful. I have to give them an "A" in that department. They kindly worked with us on holding our luggage after checking out, while we went into London to visit on our last day. The room was clean and neat and looked as if it had recently been updated.
The location is good if you are going to be travelling west to Dover, UK to catch a cruise, as it is fairly close to the St. Pancras Train Station (Ilford train-->Liverpool train/subway station-->St. Pancras train/subway station). The St. Pancras Train Station is also where you can catch the EuroStar (fast train) to Paris.
In conclusion, The Britanni Inn was okay, priced conservatively, the staff courteous, but depending on your schedule/itinerary, perhaps not the best location if you're planning on just visiting London proper, and the neighborhood can be intimidating after dark to anyone that doesn’t have a black belt in karate.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Ms Sophie, Thank you very much for taking time to write your detailed overview. We are very sorry that not everything was up to your expectations. The distance between hotel and Ilford station in 0,4 miles and normally it should take around 6-8 min walk. However the time distance mentioned on our website is at average speed, therefore it not applicable for everybody. Glad to hear you liked the rooms and the cleaning standards. We will pass the good remarks to the reception staff which will motivate them to work more harder. Once again we thank you for the comments . Best Regards, Sandra Norvaisiene, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.