Our room was the room from hell! it was dirty and smelly. The blinds on the windows did not close properly and were filthy, as our room looked over a main road we were aware we could be seen from outside as there were no curtains. The carpet was heavily stained to the point you stuck to it. The small en suite was dirty, scared to use the shower as the tray was heavily stained and had another persons hair in it. Even toiletries were left from the previous customer.The pillows on the bed were un usable so stained and smelly we could not use them. The worst thing for us was having to go down a flight of stairs and boil a kettle for tea and coffee this was offered in polestrene cups the fridge was old and dirty very wary about using the milk.As we stayed 2 nights,we could not leave as payment was taken upfront the bed was not made on the second day nor was the room cleaned. I would strongly recommend you do not visit this hotel if you are on a break as the hotel appears to offer rooms to the short term homeless as well.
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- Also Known As:
- Best Hotel Ilford
- Best Inn Hotel Ilford, Essex