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“Clean but in needs air con!” 3 of 5 stars
Review of Premier Inn Horsham

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Premier Inn Horsham
57 North Street, Horsham RH12 1RB, England   |  
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Ranked #2 of 5 Hotels in Horsham
Taunton, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Clean but in needs air con!”
3 of 5 stars Reviewed July 22, 2013

Lovely location, great local amenities for families or couples easy access to train station into London. Nice clean hotel, when I last visited the room was too hot to sleep in, paid the price the next day when travelling!! This hotel really needs air con in the rooms!

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
    79
    96
    35
    16
    8
See reviews for
66
66
20
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 21, 2013

We stayed for one night here for a family wedding.

Check in was very quick and our room was ready at 1330 which was a bonus. Was amazed at the size of the tv in the room however the lack of air conditioning soon became apparent. A fan was provided but this done little to cool the room. We had it on all night and it didn't really help.

As part of premier inn's good night guarantee we were fully refunded for our poor nights sleep.

The staff were brilliant in sorting out our refund!

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 6, 2013

Situated just across the road from the station so ideal for tired, late arrivals or those with luggage. However, although we had alerted them to our late arrival ( 10.30pm), we had to wait a long time for anyone to respond to the desk buzzer. We were told by other guests who shrugged their shoulders that this was quite common. We stayed one night en route to an event and the room was up to the usual Premier Inn standard and comfort. Wifi is free for half an hour if you want to send a quick email or two. Breakfast was available at the Beefeater next door. The staff there were polite but the cooked breakfast, although OK, wasn't up to the same quality as other Premier Inns we've stayed at.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Andrews, United Kingdom
Top Contributor
71 reviews 71 reviews
36 hotel reviews
Reviews in 53 cities Reviews in 53 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 2, 2013

Took a long time to get checked in as the buzzer / bell to alert the front staff member 'did not work'. Rooms are the standard Premier Inn which are quite comfortable for a family of 4. Large flat screen TV (approx 40 inch) was nice addition. Lots of free parking and very good location, just across from main railway station and 5 min walk to downtown and just around the corner from the main park in the town.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 30, 2013

Staff were very welcoming, and even remembered my room number without prompt. I stayed with my partner and son in one of the family rooms which was comfortable. Restaurant is nice too, pretty much my reason for booking with Premier Inn as you know what you're getting food/drink-wise. Good night guarantee and comfortable beds are a winner too. One downside in Horsham was the late night noise from the station/taxi rank. Tough for Premier Inn to prevent this - but will make me think twice if I need a place to stay in Horsham with children again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howden
Top Contributor
231 reviews 231 reviews
49 hotel reviews
Reviews in 85 cities Reviews in 85 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed June 28, 2013

Returned to this hotel having enjoyed a stay earlier this year and am happy to report that the standard I experienced on my last visit has been maintained. Friendly reception staff are always smiling and the adjacent beefeater restaurant is perfect for both breakfasts and dinner. Rooms are a good size and maintained well. Will definitely use again.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky T, Manager at Premier Inn Horsham, responded to this review, July 31, 2013
Thank you very much for taking the time to write up a review on your recent stay with us. I am glad to hear that the Premier Inn was up to the standard expected & that all staff encountered were friendly. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windermere, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2013

Excellent Stay at the Premier Travel Inn Horsham from the smile from the receptionist when we arrived right up to beyond the departure when we realised we had left an iphone behind. Staff were attentive, informative, helpful and kind. Rooms were exactly as expected, clean and functional.
Breakfast was ok but a little tasteless. Service was good and the continental was fine. All in all a great couple of nights and I would certainly stay there again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Horsham

Address: 57 North Street, Horsham RH12 1RB, England
Phone Number:
Location: United Kingdom > England > West Sussex > Horsham
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Horsham
Price Range (Based on Average Rates): $
Number of rooms: 64
Official Description (provided by the hotel):
Horsham Premier Inn is located opposite Horsham train station with regular trains to London. It is less than a 10-minute walk from the town centre and close to restaurants, bars, shops, a cinema and bowling alley and a sports centre. There is a large free car park for guests and an on-site Beefeater restaurant. ... more   less 
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Also Known As:
Premier Inn Horsham Hotel Horsham
Premier Inn West Sussex
Premier Inn Horsham UK - West Sussex

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