Food - average.
Service - poor.
Karoake - brilliant. And there's the reason for going .... and if you're with a decent bunch of people you will enjoy it (as I did).
The service is very very bad. We attended as part of a birthday celebration with our 9 year old daughter. Unknown to us, there was no checking by management to ensure that vegetarian kids were given only vegetarian food ... which is a big thing if you don't eat meat/fish. Unfortunately, we found out the hard way, when it transpired that our daughter had unwittingly eaten fish (why would she know what meat/fish looks like given that she has never eaten it?).
Worse was to follow when the waiter became aggressive and very defensive, didn't apologise and sought to blame others totally failing to take responsibility. His manager was good and handled the situation well in that he at least apologised. The fact that my daughter was extremely upset over all this and we were at someone else's birthday party stopped me from walking out. A mistake had been made - no problem - but it was seriously exacerbated by the attitude of a single waiter.
Apart from that, the food was ok, though I have eaten vastly superior Chinese (plenty of good Chinese in Northwood, Pinner & Stanmore), drinks were fine and the Karaoke was excellent.
The negatives far out weigh the positives and I would avoid this place.
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