Stayed as a couple for New years eve.
Great location, very friendly staff and a lovely experience overall.
A few niggles however.
Accidentally given the wrong room (Booked Exec. double, given classic double) - however staff were quick to apologise on enquiry and relocate me to correct room.
Also; decided to have breakfast brought up to room at 9.00-9.30am but seems our request was overlooked and had to call to ask where it was at 10am. Food was brought up swiftly thereafter.
Room was advertised as having a Jacuzzi, e-mail confirmed in description but there was none. Queen bed was also two mattresses held together with velcro.
Although a few hiccups, slept fine, room was well decorated, facilities excellent and very friendly staff.
- Also Known As:
- Hotel Royal Chace
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