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Royal Chace Hotel: Traveler Reviews

162 The Ridgeway, Enfield EN2 8AR, England
Hotel amenities
Royal Chace Hotel
Ranked #2 of 7 hotels in Enfield
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178 reviews from our community

    Trip type
Traveler rating
    80
    55
    24
    11
    8
Date Rating
Paris, France
Top Contributor
59 reviews 59 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Beautiful English Country hotel inside M25”
4 of 5 stars Reviewed January 2, 2013

Just north of Enfield and inside the M25 the hotel has the Traditional English hotel character bur is very modern and well decorated. It is deceptively big hotel with rooms going back down many corridors. Nice quiet country area and beautiful kept gardens. My room was beautiful and quite spacious with a traditional conservatory seating area and a large sunken bath. Very nice. Staff are very friendly and check in and out are smooth. Breakfast is upstairs and is a great traditional Full English or a continental buffet as you choose. Very nice place. Nice for a quiet evening and nice meal. Was there in December and was treated to a beautiful English frosty rolling hills landscape the next morning. Haven't see that for a long time.....Just beautiful Hope to be back if business takes me that way again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Xing-jia-bi about Royal Chace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good hotel”
5 of 5 stars Reviewed January 1, 2013

Great hotel in a very nice part of Enfield. Close enough to Cockfosters tube station for travelling to central London and handy exit to the M25.
The staff are very friendly, nothing is too much trouble. This is the second stay and I would say things have improved for the better.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Habfa about Royal Chace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Great hotel”
4 of 5 stars Reviewed December 29, 2012 via mobile

We stayed last night for a wedding, the start to finish was excellent! The reception staff were so helpful & polite on check in & departure. Our room was acceptable but a bit too dark in decor, and we couldn't find the tea/coffee, kettle, but apparently it was there but tucked away in a drawer inside the wardrobe which the staff informed us on our departure. The bed was comfy, room warm and we had a good nights sleep. The hotel was decorated lovely for Christmas. The wedding itself was perfect, the food delicious, and cooked to perfection. It was, prepared and presented beautifully. The wedding staff were fun, polite and constantly there to top up our glasses. The bar prices were quite high, we only live about 15 mins away and could easily have taken a taxi instead but are so glad we stayed over. The bar was open until the small hours for us, so we did spend a lot of money in the 24 hours there. The staff are the hotels biggest asset, not one member was seen to be rude, grumpy which can make such a difference to a persons stay, so nice to be around such a great team. At breakfast this morning, again, big smiles from all involved, a lovely lady who looked after one disabled guest & his friends to eat breakfast downstairs. Breakfast was lovely, lots of choices and nicely laid out. Nothing was too much trouble. Will certainly recommend this as a wedding venue to our friends in the future.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bobmate about Royal Chace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, UK
Top Contributor
98 reviews 98 reviews
58 hotel reviews
Reviews in 49 cities Reviews in 49 cities
84 helpful votes 84 helpful votes
“Small Rooms, Thin Walls”
2 of 5 stars Reviewed December 5, 2012

I stayed here recently for a wedding, so I did not select the venue. I imagine that the hotel must get a lot of its business from people staying for events, as I would not have selected this hotel otherwise and certainly have no plans to return.
The double room I stayed in was cramped for two people, especially at the price, and the thin walls meant plenty of noise coming from the adjoining rooms, the corridor and the room above!
Our sleep was also interupted by the fire alarm going off in the middle of the night (not the hotels fault as I understand, but perhaps a consequence of staying somewhere with wedding events).
On the bright side, the breakfast was very nice and included in our rate. Also I was able to settle my bill by Amex, without complaint, so I find the Manager's comments below about not accepting Amex quite strange, unless the policy has changed in the the last month? If Amex is no longer accepted then its another reason not to return.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BritBronco about Royal Chace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terre Haute, Indiana
2 reviews
1 helpful vote 1 helpful vote
“Recent Stay”
5 of 5 stars Reviewed December 2, 2012

We found the Royal Chace Hotel an excellent place to stay. The hotel is clean, safe, with very helpful staff, and beautiful surroundings. The only glitch occurred with trying to use AMEX credit card, had to use VISA. A great place to stay!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Chuck B about Royal Chace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalChaceHotel, Managing Director at Royal Chace Hotel, responded to this review
December 4, 2012
I was very please to read your review on Trip adviser.

We do not take American Express cards as we could not negotiate commission rates low enough to make it cost effective for us to work with them. I am sorry if it caused you are inconveniance.

Thank you once again for taking the time to write the review.

Kind Regards and have a great Christmas!

Geoffrey Breese
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Chace Hotel

Also Known As:
Hotel Royal Chace
Address: 162 The Ridgeway, Enfield EN2 8AR, England
Region: United Kingdom > England > Middlesex > Enfield
Amenities:
Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Enfield
Price Range: $$
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Royal Chace Hotel
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