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“Great business stay” 5 of 5 stars
Review of Hilton Garden Inn Leiden

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Hilton Garden Inn Leiden
4.0 of 5 Hotel   |   Willem Einthovenstraat 3 | Leiden, 2342 Oegstgeest, Leiden, The Netherlands   |  
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Ranked #1 of 3 Hotels in Oegstgeest
Leiden, The Netherlands
1 review
“Great business stay”
5 of 5 stars Reviewed October 11, 2013

My colleagues and I stayed here for business, while we attended a conference (WordCamp Europe) in Leiden. The hotel was a little outside the centre, but we hired bikes and this made for a very pleasant way to get around. The staff could not have been more helpful.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review, October 14, 2013
Dear Simon W,

Thank you so much for your review here on TripAdvisor.
Hopefully we can welcome you and colleagues back again to our hotel during a future conference in our area.

Yours Sincerely,
Sjoerd Sybesma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
  • French first
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English first
Baltimore, Maryland
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 10, 2013

Hilton Garden Inn has opened its first facility in the Netherlands - the bar has been set very high by a wonderful team of young professionals - everyone working to make an incredible experience for the leisure (also business) traveler!!! thank you to so many - front desk, restaurant, housekeeping -everyone!!!! Joe and Carol

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review, October 14, 2013
Dear Joe & Carol,

Thank you very much for your review about your stay at the Hilton Garden Inn Leiden. It was a true pleasure to read.
I will make sure to share your comments with all departments.

It was great to have staying with us and we all look forward to your next European trip.

Yours Sincerely,
Sjoerd Sybesma
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Munich, Germany
1 review
4 of 5 stars Reviewed September 16, 2013

Great hotel with all the expected 4-star amenities. Modern, clean and comfortable, but possibly in one of the worst locations possible..next to a highway yet difficult to reach it with minimal public transport facilities, and at the edge of Leiden.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review, September 17, 2013
Dear Subhadeep G,

Thank you for your comment on Tripadvisor. It is great to read that you are pleased with hotel.
The hotel is only one year in operation and we are working thoroughly with the local authorities to improve the transportation to and from the hotel, however, we do offer our guests a free secured parking facility and have bicycles for rent at the Front Desk. The nearest bus stop is approximately 5 minutes away from the hotel. Nevertheless, I am very pleased to inform you that our negations with the authorities have resulted in a new bus connection to Leiden central station as of December with a bus stop right next to the hotel.

Thank you again for your comment and hopefully we can welcome you back again one day to the Hilton Garden Inn Leiden.

Yours Sincerely,
Sjoerd Sybesma
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Leiden, The Netherlands
1 review
5 of 5 stars Reviewed August 30, 2013

A very new clean hotel in an excellent location. Very good facilities, polite and helpful reception and restaurant staff. There is an excellent shuttle service to Leiden city centre. The hotel is also well served by public transport. The car parks in the hotel are well designed and secure.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review, September 3, 2013
Dear Vijay,

Thank you very much for your great review it was a true pleasure to read.
We hope to welcome you back one day and wish you safe travels.

Yours Sincerely,
Sjoerd Sybesma
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Clevedon, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2013

Absolutely brilliant Hotel. In walking distance of Leiden where you can get a train to Ansterdam, etc. Very friendly and lovely staff. The rooms are spacious and clean. Huge selection at breakfast and lovey dinners. Thoroughly enjoyed my stay and would stay again. The free secure parking was an advantage.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review, August 26, 2013
Dear coccobiggestfan 90210,

Thank for your great review. I will make sure to share this with everybody here, especially the kitchen crew will really appreciate your comments.

We all look forward to welcome you back one day and I wish you safe future travels.

Yours Sincerely,
Sjoerd Sybesma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leiden, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 23, 2013

We wanted an economy hotel near Delft, this Hilton Garden Inn completely met our needs. Although close to a freeway (Autobahn) exit, the winding residential streets made locating without GPS a bit difficult.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review, August 26, 2013
Dear Lowell B,

Thank you very much for your review on TripAdvisdor. I am very pleased to read that you had a great time with us.
As we only opened a year ago, unfortunately, not all GPS systems have the correct directions uploaded yet, however, they are working on it. I apologize for the inconvenience. Just in case for future reference, on our web site we have an alternative address mentioned which is just round the corner and will be found by all GPS systems. Alternatively, if you enter next door’s museum CORPUS, no doubt that any system will direct you correctly to our hotel.

Thank you again for and we wish you safe future travels.

Yours Sincerely,
Sjoerd Sybesma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Italy
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 23, 2013

We are a young couple. we are very satisfied with the hotel choice. Extremely friendly staff. Clean and classy. Complete gym, a modern and free. Free underground parking. Excellent WiFi. Possibility to rent bicycles. Ability to use the washing machine (€ 5) and dryer (€ 2.5). Free internet lounge. Do not be afraid to ask the staff for all your needs! The town of Leiden is charming. We were sorry to leave. We hope to be back soon.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review, August 26, 2013
Dear Fabio6681,

Thank you very much for your great review you shared with fellow travellers. A lot of the important hotel features you have mentioned.
We all will be waiting for you on your next trip to Leiden.

Yours Sincerely,
Sjoerd Sybesma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Leiden

Address: Willem Einthovenstraat 3 | Leiden, 2342 Oegstgeest, Leiden, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Leiden > Oegstgeest
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Oegstgeest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Leiden 4*
Number of rooms: 173
Official Description (provided by the hotel):
Hilton Garden Inn Leiden is an award-winning, modern hotel in Leiden, which is home to one of Europe's oldest universities. Our hotel, located in the picturesque birthplace of Rembrandt, is just ten minutes from Leiden town centre and close to Katwijk and Noordwijk beaches. Relax in a spacious guest room with signature Hilton Garden Inn amenities, including adjustable beds and complimentary WiFi. This Leiden hotel features a ground floor bar and restaurant which is open daily for breakfast, lunch and dinner. Pick up snacks and drinks from the 24-hour Pavilion Pantry(R). Hilton Garden Inn Leiden, located on Leiden's Bio Science Park, offers naturally lit, flexible meeting and event space. The hotel has a private dining suite and five modern meeting rooms for up to 112 persons. Each room has complimentary WiFi access. Free parking and A/V equipment are included as standard. The adjacent CORPUS Congress Centre and Bio Science Park form the unique components for successfully organising large meetings, product presentations or multi-day congresses. ... more   less 
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