We booked this place at the very last minute for a spontaneous ski weekend. Laax is usually packed during this time of the year and we really wanted only a place to sleep, nothing fancy, just a good clean bed - and the hotel delivered just that.
If you want a nice hotel with a great view and a large breakfast buffet and a spa, this is probably not for you. The accommodation is rather basic, the hotel was built in the 70's probably and is dated - but it's clean, the beds were comfortable and the temperature in the rooms were good, probably thanks to the double-glazed windows which looked new. I think the hotel is owned and run by a family - the reception is not always occupied. The owners were nice and friendly (but more in a distanced way, not pushy). I had to get my rental skis at a place a little further away and the owner suggested to pick them up for me, which was really a nice gesture. Also, we were allowed to keep our room longer the last day so we could have a shower after the last day of skiing - also really nice.
We had no expectations whatsoever, all in all this was a good, affordable place (for Laax standards!) and we will return back.
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