First impressions of Hotel Roc et Neige were very good.
Lovely location very scenic and village ( altho a very small village ) was in walking distance.
Room was extremely clean and and had all facilities you would need.
However the hotel staff... Didnt smile or try to make you feel welcome.
Not the best atmosphere.!
We were half board..........BIG MISTAKE...........It was on par with hospital food, even school dinners were better. No choices.One particular meal was like slop on a plate ! Example ..Chicken neopolitan was a few chunks of chicken and a watery sauce..inedible, dessert said STRAWBERRY CAKE..........a slice of swiss roll and a squirt of cream !!! I spoke to tour guy and he said this is what people like !..
Such a shame as it could be fab. Not quite sure where the blame lies, could be tour operater not wanting to spend much on food and allowing a meagre budget in which case its not the hotels fault.......and it lies with NEWMARKET TRAVEL.
The tour guide..Roger a very pleasant and helpful man, very knowledgeable and entertained everyone, he is an asset to NEWMARKET TRAVEL..
WOULD NEVER EVER AGAIN BOOK HALF BOARD WITH NEWMARKET, loved the trip, Christmas Market to Montreux was excellent but SO SO busy you couldnt move, However BERN CHRISTMAS MARKET was so poor, we have better in our market place. Roger and the driver took us on scenic routes rather than the motorway which was great and we all appreciated it. WELL DONE ROGER and Driver.....
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