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“Pleasant staff” 4 of 5 stars
Review of Eden Swiss Quality Hotel

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Eden Swiss Quality Hotel
4.5 of 5 Hotel   |   Seestrasse 58, Spiez 3700, Switzerland   |  
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Hotel amenities
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Ranked #1 of 5 Hotels in Spiez
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Pleasant staff”
4 of 5 stars Reviewed December 30, 2013

Eden is pleasantly located in Spiez, away from the touristy Interlaken and is only half an hour away by train.

Old school charm would describe the hotel pretty well.

One particular lady was outstanding, Monica Boss who was gentle in her ways and made us feel comfortable and saw to our requests for packed breakfast-to-go and a ride to the train station as we were pressed for time.

Thanks for the wonderful 2 nights there!

Stayed December 2013, traveled as a couple
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127 reviews from our community

Traveler rating
    96
    29
    2
    0
    0
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22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Zurich, Switzerland
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 6, 2013 via mobile

Very nice hotel, super nice people and very good quality. The food was amazing and the room had a very nice view and super clean. Great swimming pool with warm water. Everything was great. Exceeded expectations :)

Stayed October 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baden, Aargau, Switzerland
Top Contributor
73 reviews 73 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 11, 2013

Spiez is one of the most beautiful places to stay if you are up to mountain viewing and panoramic experiences. The Eden Hotel is located perfectly. get a Lakeside room and you will feel the Alps, the Lake. Staff is very very friendly, all the way from the receptionist to the massage folks. However - for that price, you would think you get what you order ( we got duck instead of fish, espresso instead of capuccino), you would expect a decent wine card, you would want the sommeiler to serve from the right side, and you would not understand why wellness is open only after 3 pm .

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion V, Direktionsassistentin at Eden Swiss Quality Hotel, responded to this review, August 16, 2013
Dear 975manrey975

Thank you very much for taking time to write a constructive feedback. We are happy you were pleased with your hotel room and our friendly staff.

We apologize for serving the wrong dish by mistake and hope you enjoyed the offered drink. We are looking forward to your personal suggestions for wines to be added to our 27 pages wine card.

Our spa area is open daily from 7 a.m. to 10 p.m. Generally our guests use sauna and steambath in the afternoon and evening. Therefore and for environmental reasons we concentrate our sauna opening times from 3.30 p.m. to 10 p.m. Upon request we gladly open our sauna for our guests as we did for you.

We feel your passion for Spiez and would be very happy to welcome you again.

Kind regards
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Singapore, Singapore
1 review
5 of 5 stars Reviewed August 4, 2013

We spent four nights in this hotel at the end of June visiting from Singapore. We had a superior lake view room (had a partial lake view). The room was very comfortable with an extra bed for our daughter.

The hotel is a beautiful property with lovely grounds and nice spa facilities. Excellent views of the lake and mountains.

What made this hotel stand out for us was the excellent staff (unfortunately we don't remember all their names but do remember Regula who was a gem) who were extremely polite and helpful and went out of their way to make our stay comfortable.

Overall a wonderful hotel and one that we would love to go back to.

Room Tip: Get a lake view. If you are travelling with children you will need at least the superior room (lake...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marion V, Direktionsassistentin at Eden Swiss Quality Hotel, responded to this review, August 16, 2013
Dear Pooja T

Thank you very much for taking time to write such an informative report of your stay with us.
We appreciate it and forward your words to our employees.

Your advice for other guests is very useful. Thank you for that. Indeed it is advisable to book a Superior room or Junior Suite if travelling with children. We also have Superior rooms facing the mount Niesen which are as spacious as lake view rooms at a favourable rate.

We would love to welcoming you back soon.

Kind regards from Lake Thun
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Houston
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 26, 2013

We really enjoyed our stay at the Eden and in Spiez. The hotel and it's grounds are beautiful. Plus, everything is brand new. The staff is very friendly and willing to help with whatever you need. The breakfast was wonderful. A great variety of both hot and cold items! We also enjoyed their 3pm free cake service. They had a variety of delicious selections! The city of Spiez is charming. We enjoyed the views of the castle, the mountains, and the lake. It was a very relaxing place. Hope to get back there one day!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion V, Direktionsassistentin at Eden Swiss Quality Hotel, responded to this review, August 16, 2013
Dear RunnerHouston

Thank you for this excellent feedback. We appreciate that you take time for writing such an detailed report. Our employees are able to read every evaluation - positive and negative ones and are very happy about yours.

Hopefully you make a stop at the Eden on your next trip to Switzerland.

Kind regards
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Stoneham, Massachusetts
Top Contributor
80 reviews 80 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 19, 2013

Any experienced visitor to the lakes region around Interlaken will lament at how touristy and honkey tonk Interlaken has become. I avoid staying in that mayhem by taking one of the many lake steamers to this charming place across the lake. Eden has both breathtaking views and tranquil gardens to stroll through. There is a clay surface tennis court and good size indoor lap pool. The hotel has a carefully blended air of elegance with informality. Creature comforts also include electrically adjustable bed and fresh fruit on the hallway tables with plates and napkins. The staff is very helpful. Worth the extra money for a lakefront view. Easy walk to lake steamer pier at the foot of the street. I love this place. Make sure you have the afternoon tea with assorted Swiss pastries. If you like they will serve you in the formal garden.

Room Tip: You really ought to spend more for the lake view. So worth it!
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marion V, Direktionsassistenz at Eden Swiss Quality Hotel, responded to this review, August 16, 2013
Dear Swissdiner

Thank you very much for writing this detailed evaluation. You gave helpful advices to future guests - we appreciate it a lot.

We are looking forward to welcoming you back at Hotel Eden.

Yours sincerely
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Bruxelles
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 23, 2013

I stayed at the Hotel Eden for one night a couple of weeks ago, as part of a business trip. It was one of the best hotels I've ever stayed at. Spiez is a wonderful place, and the hotel had a central location in Spiez, in front of the lake. The view from the restaurant and my room was simply breathtaking!

My room was very large, and the bed was so confortable I did not want to leave in the morning! The breakfast buffet was great. I wasn't able to test the swimming pool unfortunately as my meeting was starting very early, but it looked very appealing.

The restaurant and the bar were great. Food was of very good quality, and the staff were very nice and helpful. In the morning, we had to take a taxi to Thun, and they arranged everything for us. All in all, an amazing experience. I cannot wait to be back!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marion V, Direktionsassistentin at Eden Swiss Quality Hotel, responded to this review, August 16, 2013
Dear arthemise21

Merci beaucoup for your very positive feedback.

Hopefully you will have the chance to enjoy our hotel again without business duties....we would love to welcoming you back soon

Yours faithfully
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Additional Information about Eden Swiss Quality Hotel

Address: Seestrasse 58, Spiez 3700, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Spiez
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Spiez
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Eden Swiss Quality Hotel 4.5*
Number of rooms: 43
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Also Known As:
Eden Swiss Quality Spiez

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