If you are coming to this hotel to play golf, you will not be disappointed. Everyone we spoke to waxed lyrically about the course and its facilities. However, if you are coming between 15 September and the end of October, when the hotel closes, (in any year, so we understand), hoping for a relaxing week in the hotel and around the pool, walking along the beach, sitting at bars, eating in restaurants, shopping, please be warned: your holiday will be a huge disappointment! We arrived on Thursday, 27 September at 2330 hrs to find the hotel basically silent. Although we had booked half board, there was nothing available to eat either left in our room or available anywhere else in the hotel, and the bar was, we were advised 'shortly closing'. We wouldn't accept the first room offered - small and dingy, overshadowed by a large pine tree and facing onto the road. After requesting a pool or golf-course view, we were given what was supposedly 'the only other room available in the hotel' which was also shrouded in pine trees, had awful brown furniture, a TV perched on a chipped DIY-type of stand and no dressing table. The quality of the bathroom was excellent (shame the room didn't match it), as was the cleanliness and quality of the beds. However, as others reviewers state, this definitely is not a four-star standard hotel.
After breakfast next morning - an exceptionally limited choice with small amount of fresh fruit, no hot plates to be found anywhere and the hot food nearly cold as the warmers didn't appear to work - we asked at reception where we could obtain towels to sit around the pool. At this point, we were advised that the pool was closed, the area around it and the pool bar were closed, the beach bar was closed and there was nowhere in the hotel where we could obtain food during the day. We asked where the nearest shops were, to be told that there weren't any. There was one restaurant (rather expensive) but nothing else!!!
Disbelieving, we walked outside. Sure enough, the access points to the pool area were locked; the pool bar well and truly shuttered; the beach bar was filled with stacked tables and chairs and looked as though it hadn't been open for a long time. Whilst there were straw sunshades and stacked sunbeds on the beach, they had also disappeared by our last day! As for walking on the beach, it is made of very course sand and slopes steeply to the sea's edge making walking hard work. There is also a lagoon which bisects the beach and at high tide, is not passable, curtailing any attempt to walk the length of the beach. As for bars, restaurants, shops - there was only the one restaurant; no bars, no shops.
Whilst September should have been a fairly warm month, walking on the beach on several of the days out of our week's holiday was reminiscent of Bamburgh beach in the north of England, close to where we live - something warm to wear and waterproof (we experienced torrential rain, thunder and lightning on our third day!!) - recommended.
Returning to the hotel in the evening, we had each paid an extra £209 for half board and were looking forward to a quality buffet selection for dinner. No such luck! As there are so few people who eat dinner in the hotel, there is a set menu with three choices for each of three courses. However, there was again a distinct lack of fresh fruit, vegetables and salads, and we found that what obviously wasn't eaten one night, re-appeared in a different form on the menu the next evening. Quantities were either over-generous or hardly there at all, the quality of the food was poor and was never served on hot plates. One plus point: the bread was freshly made every day and was delicious! Shame it didn't come with butter.
In summary, please make sure that if you go to this resort, you have a car available. We eventually found a Spar supermarket about 25 minutes walk from the hotel, but if you want a choice of bars, restaurants and shops, you have to be prepared to travel. Equally, if you are a golfer and preferably Spanish, French or German, you will be well treated. If not a golfer and English, you won't be!! Just a fact - not said maliciously. NB: on the first day of the sun coming out, we were rather surprised at the number of OAP nudies who suddenly appeared on the beach, unbelievably close to the apartment blocks lining the beach (shuttered, as you might expect) - but not a sight you would want your children to see and not a place for children, in any event.
The rooms in this hotel are not as pictured on the website nor in the hotel's brochure. I imagin...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.