We have stayed at the best hotel seven times in the past ten years and since our first visit we have always asked for a certain room overlooking the pool area by e mail every year. The reception staff have always given us this room or very close. This year we were told on arrival "you cant have that room unless you pay us a cash supplement" when I asked why there was no mention of room supplements in the brochure or web site I was told that was not their problem. Several other familys were complaining as they were also expecting pool views as usual
.the reception staff were adamant it was a case of " take what we give you and go away" this hotel is definitely not four star but we enjoy our visit every year and now with the Russians shovelling food into bags to take away and their unruly children running around the restaurant our holiday next year will probably be elsewhere in cambrils. So sad this was a great hotel once but it has gone downhill rapidly this last couple of years.
- Official Description (provided by the hotel):
- Located in the area of Vilafortuny only 60m. from the beach. Comfortable rooms with balcony, fully fitted bathroom with hairdryer, telephone, satellite TV, fridge, security door lock, heating, air conditioning and optional safe-deposit box. Buffet style restaurant with show cooking, national and international cuisine, bar-cafeteria, TV lounge and a snack-bar at the swimming pool. Outdoor swimming pool for adults and children, games room, children’s area and kid’s club. Day and night entertainment program. Optional services: spa, gift shops, internet corner, fitness centre, massage, ping pong and billiard. ... more less
- Reservation Options:
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- Also Known As:
- Best Cambrils Hotel Cambrils
- Best Hotel Cambrils
- Cambrils Best Hotel