We keep going back to the Santa Monica hotel because we cant find a better place with the same level of service, hospitality, great fun, fabulous staff, very good food and an entertainment team second to none, led by the hilarious Fernando. And, it is extremely good value for money.
This was our 4th holiday here as a family group, and I have no idea why I have not reviewed it before, probably because I wanted to keep it a secret!!. I don't believe we have ever visited a hotel with such fab staff, Im' sure they combed Calella and beyond to find them.
The bar staff are very hard working and extremely efficient, yet are always smiling and joking. (Im sure they could get a job with the entertainment team). Wee witty Monica (favourite with the lads in our family, while Ray was the girls favourite), the lovely Carmen with an infectious laugh, and the 2 younger lads Vitali and Hose, the new kid on the block. Every one a joy.
The reception staff are friendly and organised and always ready to help. Angela is an absolute star, and nothing a problem, while Kate and Neil are also very helpful and all with a dry sense of humour which appeals to me.
The restaurant staff are also very hard working and friendly, and we seemed to have most contact with Ruben, Browley and a tall dark boy whose name I didn't get. Again friendly and efficient and ever helpful.
For a 3 star hotel the food was excellent, always loads of different fresh salads, and a huge array of fish chicken and beef, and the ice cream a delight.
Rooms nothing spectacular. but kept spotlessly clean with good beds, bed linen and towels.
The entertainment team are spectacular, and Fernando one of the funniest men on the planet, along with his entourage of Joelle, Dion, Juanita and Lilly. We met 'the boss' Xavier who is included in some of the bigger shows and who is also very funny and extremely gentlemanly. It takes a certain type!
They worked day and night putting on chic and professional shows and were absolutely brilliant with the children. Men v Women show and The Full Monty with audience participation was hilarious.
Overall for us this hotel scores a perfect 10.
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- Also Known As:
- Santa Monica Hotel
- Santa Monica Calella