we arrived late afternoon about 17.30 a coach party of 38 having had 2 days of travelling we was looking forward to having a shower and unpacking. It took about 45 mins to get booked in at reception as only 1 erson on duty and she kept answering the phone. They take your passports and hold over night at this hotel which i thought was no longer allowed we eventually got to our rooms after waiting for the 2 lifts out of 4 that were working. On arrival the room looked clean and tidy there is a tv but you have to leave a deposit of 20 euros at reception for remote control and not much choice either english itv comes from wales and the news channel is russian. We unpacked and went down to the bar for a drink we were all inclusive so had to have our pic taken for a card that you hand over everytime you want a drink at the bar.
We learnt from the barman that the hotel had only reopened that day and we was the only clients there at the time we got our drinks and had a sit around.
Dinner was at 19.30 buffet style all looked very nice when we went in and choice of food looked good hot dish and veg (meat, fish) plently of salad and fruit soup and desserts. All ok until you have a hot meal omg cold no warmth at all. pointed this out to waitress and all she did was shrug her shoulders and said use the microwave.!!!! well i for one do not like nuked food so stuck with the salads. As we was nearing the end of our meal other clients started to arrive all spainish and what a change comes over the staff they are suddenly here there and everywhere for the spanish didnt bode well.
We went down to the bar after dinner and there was a singer to entertain us very good but we had a drink and then retired to bed. It was very cold in the corridor to our rooms and we was glad to get to our rooms. When i took my case off the bed i noticed ciggeret burns on the cover and the sheets had holes in. But they looked clean.Bed is a bit hard and narrow.
Bathroom is nice and big and bath shower is better than the seperate shower but be careful bath is slippery.
Breakfast the next morning was ok again cooked breakfast is cold and boiled eggs in a silver warmer are icy cold again i pointed this out to the waitress that there didnt seem to be any heat in the warmer we checked the plug was in and again she shrugged her shoulders. i then stuck to continental which was ok but not impressive.
We were given packed lunch each day we was here which was not too bad on our trips out but why did we have a spam fritter?
Right this hotel has a theme of the Titanic and overall looks nice the staff can be a bit off especially the receptionist (blond LADY QUITE RUDE TO US BRITS) i had taken out the option of having wifi for my tablet which cost 20 euros for 3 days the first night it went off and had to ring down to reception a man answered and i asked him if there a problem he said no but i had to pay for wifi i pointed out that i had and he said he would get back to me am still waiting in the morning went to reception and was speaking to the blond woman and mid sentance she left me standing there to help out a spanish woman so RUDE gave up in the end.
We had more bar staff come in the second day as the hotel was getting quite busy we ordered a pina colada at the bar only to be told we could only have the cocktail of the day. so went without we did notice that we were kept waiting whilst the bar staff served the spanish their drinks as they were paying for them we even had a gentleman in our group that was on 2 crutches and they refused to bring his drinks to him as he was all inclusive.
The whole time we was at hotel we were made to feel as if were not wanted and the spanish guests were very rude to the point of snatching the food ladals out your hand in the dining room as you was putting the food on your plate.
I would never stay here again and it brought home to me why i no longer go to spain for holidays because of the way we are treated by the spainards.
- Official Description (provided by the hotel):
- H. TOP Amaika is located in Calella (Barcelona), at 72 km. from the airport of Barcelona and 62 km. from city centre where you will find the famous "Ramblas" and the beautiful world of Gaudi architecture. Luxury interior decoration is based in "Titanic" style. From the balcony of one of its guestrooms you will behold views over the swimming pool or the beautiful surroundings. All equiped with a/c, color satellite TV, safe-deposit box, hairdryer, bath tub and shower, direct dial telephone and mini bar. Mini-club, entertainment, swimming pool, lobby Internet PC, exercise room, sauna, jacuzzi, medical service 24, car rental, laundry, tours, parking and more...(Some of these services may not be included in the price) Also available suites and conference rooms. ... more less
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- Also Known As:
- h Top Amaika Calella
- Hotel h Top Amaika
- Amaika Hotel Calella