We (three adults) stayed in Hotel Residencia for one night. There are good things to say about the hotel and not so good things. Our stay was not a bad experience, but I had hoped for more, especially regarding the rather high price we paid. The location of the hotel is very good. Our room was on the third floor, with a nice sea view (which I had asked for - so this was perfect). The room was a bit crowded with furniture, but this is what I had expected after having looked at the photos published online. The room smelled a bit funny but it was clean. I slept on the sofa and would not recommend this experience (ouch, my back!). But the beds upstairs were okay. We had a kitchenette in the room which obviously was not to be used, seeing that there were no plates or cutlery. It occupied a good bit of space and should really be taken out of that room. The fridge was a bit noisy, especially during the night.
The breakfast was bad. We got a plate with a croissant that didn't taste good, one bread roll, zwieback wrapped in plastic, some butter and two sorts of jam. I don't eat a lot, but I left the breakfast room feeling as hungry as before. The only good thing was the fresh orange juice.
As for the treatment: Good treatment by email, quick answers to my many questions. The person who served the breakfast was very nice. The person at the reception was a bit ... don't know how to say. Sometimes nice, sometimes not really willing to help (I had problems to find a parking space and did not receive any assistance apart from "Park behind the hotel on the street". Those parking lots were obviously full already, and besides they were marked green. When I asked about the meaning, he said: "Parking might be allowed there or not. I don't know." Which was not very helpful. Finally I parked the car in the big car park where I had to pay 20 EUR, but at least the car was safe there. When we checked out the next day, we asked if we could leave our luggage somewhere. There was no storage room available, we were told to leave it next to the stairs, where everybody had access to it. I didn't like the idea, so we got permission to leave it in a sort of living room, also open to the public, but so crowded with things of all kind that our luggage happily fit into the setting without attracting unwanted attention. When we picked it up in the afternoon, the room was secured with a "don't-pass-rope", and someone was sitting close by to keep watch. That was a very positive surprise.
Still, I did not feel comfortable in Hotel Residence and I would therefore not recommend it.
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- Also Known As:
- La Residencia Hotel