We stayed in room 21, all inclusive, from 20th Feb to 6th March and had a truly wonderful time at Alisios Playa.
We had been allocated a ground floor 2 bedroom apt, and on arrival we asked to be swapped to a first floor apt. This was sorted straight away by Catherine and we were very happy with our apartment - very clean, comfortable,with sunny balcony - everything we needed really. Cleaned regularly, towels and linen changed regularly.
The complex is immaculately clean, well kept grounds, pool and surrounding area spotless.
The bar is well stocked, and pleasant for a drink day and night. It gets a bit cool at night so a jacket or jumper is needed. The food was fine for a two star hotel, good mixture of breakfast and lunchtime choices, at night there is a decent variety, plus something a bit more traditionally Spanish which we enjoyed. Although we were more than happy with the food, we did eat out a couple of times just for a change from the buffet really.
The staff here are extremely hardworking and pleasant, and consistently helpful. There's literally just a handful of them, and they cover a wide range of jobs each. Could not fault their effort and attitude, any time we needed anything at all it was dealt with swiftly and pleasantly. Catherine, William and Angeles - you deserve a medal for your efforts and for some of the tripe you have to put up with from some people.
Of the reviews on here -hahaha my goodness - some people need to give their heads a wobble. This is a two star rated hotel -, it is basic, thankfully no entertainment from x factor rejects, the food is not a la carte but good for two star. No phone in room? No oven? hahahahaha - it is 2 star. As for finding some ants and cockroaches, wow, welcome to a country with a hot climate. By some remarkable coincidence in a Spanish island, most of the staff here are Spanish - it goes a long way just to say hola, gracias etc, but this is evidently too much for some people. The staff here are extremely helpful, and actually approaching them there and then with any issue instead of muttering and waiting to get home and moan on Trip Advisor is surely more beneficial for everyone.
The weather was about 22 degrees, mix of sunny and cloudy. The is plenty on offer within minutes walk - go out of the back gate for quick access to the beach.
We had a truly lovely holiday at Alisios Playa and will certainly be returning next year. If you believed every bad review on T.A you'd never go anywhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so much for taking the time to write a lovely review about Alisios Playa.
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We are very happy that you both had a lovely time!
We are happy that you were happy with the service given as you said, with only a handful people to help we do try our very best! It was pleasure reading your reivew!! :-))))))
See you again next year!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.