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“No Microwaves” 4 of 5 stars
Review of Holiday Inn Norton

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Holiday Inn Norton
3.0 of 5 Hotel   |   1051 Park Avenue SW, Norton, VA 24273   |  
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Ranked #2 of 4 Hotels in Norton
Lansing, NC
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
“No Microwaves”
4 of 5 stars Reviewed August 8, 2012

Nice motel, fairly new. Rooms are spacious and clean. Staff is nice and helpful. However, if you want a refrigerator you must ask for one. But no microwaves. And no complementary breakfast. They obviously want you to eat in their restaurant, which has pretty good food, but not cheap.

Room Tip: Ask for king size, and fridge if you need one.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Director of Sales at Holiday Inn Norton, responded to this review, August 10, 2012
We at Holiday Inn of Norton would like to take this opportunity to thank you for your recent stay with us. Your compliments to the hotel and staff are greatly appreciated and we look forward to you choosing our hotel again.

Your business is very important to us and we value your comments. We strive to make sure all of our guest have the best hotel experience ever and your comments will help us improve our service to you and our future guests.

If I can be of further assistance to you please contact me at 276 679 6655.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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97 reviews from our community

Traveler rating
    24
    32
    22
    12
    7
See reviews for
24
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38
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Virginia Beach, Virginia, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 20, 2012

This Hotel was FIRST CLASS. They took great care of everything we needed for our baseball team. The rooms were clean and the beds were better then mine at home. I have traveled the world and what you pay here would cost alot more somewhere else. I will go back again, I would like to see more of the area then we did. The staff at the front desk were top notch, Thank you for making our stay feel more like home.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Director of Sales at Holiday Inn Norton, responded to this review, August 10, 2012
Thank you for your wonderful comments about our hotel. We enjoyed having your team stay with us. It was a pleasure to get to know you and your team during your visit.

We looking forward to your next stay and hope to see you soon.

If I can further assist you in your upcoming visits please give me a call at 276 679 6655.

We appreciate your patronage.
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Fairfax, Virginia
1 review
5 of 5 stars Reviewed July 17, 2012

The staff was kind and accommodating. They went out of their way to make our stay with them comfortable. Rooms are spacious and clean.

Stayed July 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsville, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2012

I've been staying at this hotel for 3 years now, and the quality can't be beat. Everyone at this hotel will go out of their way to make sure you are 100% satisfied. The restaurant upstairs is one of the best restaurants I've ever been to. The prices are reasonable for the quality and quantity of food you get. If you're a drinker the bar is top notch. This place surely is a gem to the small town of Norton.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2012

I stayed in the Holiday Inn Norton, VA for 4 months ending in March 2012 and highly recommend it for the area. I've become a pretty seasoned traveler through the years given my profession and can tell you there is nothing that even comes close in the area. It is a clean property, the hotel staff could not have been more accommodating to all of my needs, and they have a restaurant at the top of the hotel that is very impressive. At least when I left. This is coal mining country and I saw a varied mix of travelers go through the hotel and I only witnessed the staff bend over backwards for everyone. Even those that didn't deserve it.

Thanks to Annie, Jackie and Benji for the great hospitality. Living in hotels most of my life lately, I have learned to understand your plight and appreciate the positive attitudes the staff kept during my stay. I wish I could apologize for all the bad guests I ran into during my stay that I know didn't make it easy.

Room Tip: Rooms on a non-smoking floor. Sadly, to me, the bar at the restaurant is smoking allowed. Good food...
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  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, VAUnited States
1 review
4 of 5 stars Reviewed May 21, 2012

Stayed here a couple of nights, the hotel was very clean and appealing. The staff were very friendly and courteous. Food was good and overall the experiencce was great! Annie the GM was very friendly and welcoming as well as courteous. I will stay here again.

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norton, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 16, 2012

I held my baby shower in one of the banquet rooms at the Holiday Inn. The staff was very accomodating. No matter what we needed, all we had to do was ask. The GM even made several appearences to see if there was anything that she could do for us. She helped us move tables, decorate and anything else that we asked. The food was excellent. I highly recommend the food from the restaurant upstairs, very tasty. I would definitely have other events there.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Norton

Address: 1051 Park Avenue SW, Norton, VA 24273
Phone Number:
Location: United States > Virginia > Norton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Norton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Norton 3*
Number of rooms: 104
Official Description (provided by the hotel):
New Hotel is Located in the Heart of Norton's Business DistrictTravelers looking for lodging in Norton, VA can enjoy a comfortable stay at the Holiday Inn hotel in Norton VA, located just off Highway 23 and surrounded by the scenic Appalachian Mountains.Our accommodations in Norton, VA are perfectly suited for families with our ideal location near area attractions like the High Knob Observation Tower, Flag Rock Recreational Area, Lonesome Pine Raceway, Grayson Lake State Park and Mountain Rose Vineyards. Your family can explore Virginia's history by driving along the Crooked Road, Virginia's Music Heritage Trail or by visiting the Southwest Virginia Museum, located just 10 miles from our hotel in Norton.Business and leisure travelers alike enjoy staying at our Norton, VA hotel, located in the heart of the city near many area businesses, like the Mountain View Medical Center, Pepsi Bottling Plant, Old Dominion Power Company and the Virginia Mining Association. You can take advantage of the convenient 24-hour business center and premium event facilities, which can seat up to 250 people. Our Norton hotel also provides free high-speed, wireless Internet access.While lodging at our hotel in Norton, VA, enjoy our amenities like the heated, indoor pool, 24-hour fitness center and on-site restaurant, where kids under 12 can eat for free. Book your hotel reservation today and take advantage of our great Norton hotel's room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Norton Hotel Norton
Norton Holiday Inn
Holiday Inn Norton Virginia

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