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“Great Location” 4 of 5 stars
Review of Iberostar Ciudad Blanca

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Iberostar Ciudad Blanca
4.0 of 5 Resort (All-Inclusive)   |   Juan Carlos I 43 | Bahia de Alcudia, 07408 Port d'Alcudia, Alcudia, Majorca, Spain   |  
Hotel amenities
Ranked #4 of 46 hotels in Port d'Alcudia
Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Great Location”
4 of 5 stars Reviewed March 26, 2013

This hotel is set directly on the beach which is agreat location. The facilities were very good, the food, drink were very good. It was impossible to get a sunbed unless you joined in and left your towels on the beds. By the beach there wer tables and chairs where we sat during our stay. Overall a great holiday with excellent food.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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cheeky69
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 9, 2013

we have been going to this hotel many years now and are going back again this year,we stayed in june or sept and over all cant find another place like it,the hotel does need start upgading there rooms and the night shows have gone down hill [ probley cost savings ] but you can beat the locaton right on the beach and a short walk to the town over the road 10 mins the the port and bus running all the time .the hotel is very clean and the staff are brill,the food as a good choice every night,breakfast also good,over all we not been anywere better in spain land or islands,phil worthing

Room Tip: higher rooms the better veiw[but it cost]
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Ciudad Blanca, responded to this review, February 11, 2013
Dear Phil,

We would like to thank you very much for your encouraging comments on our hotel and staff. It is always great to receive positive feedback on numerous aspects of the hotel services and installations.

Further, we are a bit disappointed to read that last time you could not fully enjoy the entertainment brought by our team. We strive to perform nice shows and pleasant distraction throughout the whole stay of our visitors and we will do our utmost to bring performances which are of good taste and variety as also many amusing activities so that no wishes will be left open if you decide to honor us with a new visit this summer.

Iberostar tries it´s very best to offer comfortable accommodation in great locations. It is always our intention to enrich your stay with local and international delis and pamper you with a service characterized by its excellence and proximity. Your affirmation to have enjoyed all our prime pillars fills us with joy and is the best reward for our daily efforts. We will be delighted to welcome you back at the Iberostar Ciudad Blanca!

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Margate, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 30, 2012

stayed here in June 2012 for the second time. wonderful location for a holiday with children, pool area amazing, staff and food excellent, rooms a little basic, but the rest of the hotel more than makes up for that.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 12, 2012

I stayed here in the second week of september 2012 with my husband and my daughter(2 years). From the moment we arrived until the moment we left, we felt really well looked after and very comfortable in this hotel. Our room was over looking gardens on the ground floor-block 2. The rooms were clean and comfortable. We stayed on an all inclusive basis and we were really pleased with every aspect of this. Breakfast, lunch and dinner were all really good with a great selection of fresh food and drinks. The resort is really beautiful with lush gardens and plants. it is spotless and maintained to a really high standard. There is direct access from the hotel to the beach which is also wonderful. The beach is also spotless with clear, clean water. The pool in the complex is fantastic and ideal for children. The entertainment is really well run, my daughter loved the kiddies disco and the shows afterward were always enjoyable. The resort is very family orientated and is a quiet place after midnight which suited us perfectly-it wouldnt have been my cup of tea pre-baby but is ideal now! overall, i can not fault this hotel and look forward to returning.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Ciudad Blanca, responded to this review, November 30, 2012
Dear Georgina,

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort that you gave yourself to share the experience of your recent holiday with us and Tripadvisor readers.

To succeed, it fills us with proud to read that you find the meals excellent and the staff nice. These features are our prime pillars because we are convinced that only through their excellence we will be able to reach complete client satisfaction. We will pass your compliments to the concerning colleagues, as this kind of supporting comments, help us to continue working motivated in the future. It is also a pleasure to read that the clean room, the lush gardens and the fabulous beach location, were satisfactory to you.

Further, we are really pleased to hear what a wonderful time your daughter had under the dedication and care of our professional entertaining team. In Iberostar we believe that the real holiday feeling goes hand in hand with good fun and lovely animation and activities. It is the best reward for our daily labors to hear that our guests take some unforgettable memories of it back home.

We hope you had a nice journey back home, and we can´t wait to may welcome you back among us to thank you personally for your encouraging review.

Our best regards,

Online Reputation Manager
Iberostar Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 5, 2012

We stayed for 10 nights in August, myself, husband and 6yr old. The location was fantastic right on the beach, which is where we spent most of our time. Sunbeds were always gone very early -even though they dont put the beds out people reserved the fixed brollies by tying clothes to them or throwing towels over them -they could definetely do with extending the sunbed area to on the grass maybe. The pool area was very hot and we preferred the breeze of the beach which I cant rate highly enough.... The food was great and always something for everyone, the beach bar area brilliant for during the day go back and forth, the evening entertainment ok, very few queues on a night for drinks. Kids loved the small amusement area. Our apt was in campus 6 and it was very very spacious with massive balcony looking onto the beach. Overall a brilliant holiday which we would go back to - the only negative was be warned you cant get your rooms until 1pm - when arriving at 10.30 am and paying for a taxi for quickness, this was most annoying and spolit the otherwise no problem start to the holiday. We had to get changed in the bag drop area and lug valueables around with us, but tried to just think that we had 10 days to enjoy it, which we definetely did

Room Tip: Campus 6 right on the edge of complex have very spacious 1 bedroom apartments and biggest balcony we...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

We absolutely loved our holiday so much that we are rebooking for next year! I've heard so many bad things about all inclusive holidays but obviously those people didn't go to this hotel. Everything about this holiday was perfect for us, the location, the kids enternainment, food, drinks, pool, etc.
rooms could do with slightly updating but that's the only negative.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lugano
Top Contributor
61 reviews 61 reviews
60 hotel reviews
Reviews in 47 cities Reviews in 47 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed October 14, 2012

I stay one week at the end of September at the Iberostar Ciudad Blanca in Alcudia. The location of the hotel is excellent: the hotel is directly on the beach of Alcudia with a lot of shops and fast food nearby (even if you don’t need them: the food at the Iberostar is very good!). From the airport of Mallorca to the Iberostar by car it takes approximately 35 minutes. Once we arrived we got a big surprise: we booked a “Studio” and we have been upgraded to an “Apartment”. Overall the hotel doesn’t look like a 4 stars hotel, but I will evaluate it as a 3 stars hotel. Some part of the furniture has been changed but overall the apartment doesn’t look very new, some improvements for a 4 stars hotel are needed. The hotel was absolutely clean: common areas and apartment. The apartment was very spacious with e kitchenette (never used as we booked an All Inclusive arrangement). For the price that we paid I cannot complain about the apartment, taking into consideration that we booked an All Inclusive package. The food was very good, I’m often not happy about buffet but in this case I should say the quality and the choice of meals were excellent. There was always (breakfast, lunch and dinner) the show cooking. You can book also half board but I recommend that you book and All Inclusive package, if you want to go the beach for the lunch you can even eat the bar/restaurant close to beach of the hotel. The hotel has a big swimming pool and a smaller one, in my opinion for an hotel of the size like this they need a bigger swimming pool.
The staff is extremely friendly: form the staff reception to the hotel manager anyone was always kind to say hello, etc. As overall I cannot rate this hotel 4 stars (for the building and the furniture) I will rate this hotel as a 5 stars for the other things: excellent location, amazing staff, great food. I strongly recommend the Iberostar Ciudad Blanca and if possible I will come back to this hotel!

Room Tip: Book a room with sea view
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Iberostar Ciudad Blanca

Address: Juan Carlos I 43 | Bahia de Alcudia, 07408 Port d'Alcudia, Alcudia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Beach Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Port d'Alcudia
#2 Luxury Hotel in Port d'Alcudia
#2 On the Beach Hotel in Port d'Alcudia
#4 Romantic Hotel in Port d'Alcudia
#4 Family Hotel in Port d'Alcudia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Ciudad Blanca 4*
Official Description (provided by the hotel):
The IBEROSTAR Ciudad Blanca Hotel is a 4-star self-catering hotel nestled into the bay on the fantasy island of Mallorca. With an All-Inclusive option, this family-focused hotel is close to Puerto de Alcudia and located directly on the beach. IBEROSTAR Ciudad Blanca features comfortable and equipped apartment and studio accommodations as well as full dining and leisure options to make the most of your Majorcan holiday. ... more   less 
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Also Known As:
Iberostar Ciudad Blanca Hotel Port d`Alcudia
Iberostar Puerto Alcudia
Iberostar Hotel Ciudad Blanca
Iberostar Ciudad Blanca Majorca, Spain

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