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“Good holiday” 4 of 5 stars
Review of Santa Lucia Hotel

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Santa Lucia Hotel
4.0 of 5 Hotel   |   Calle de Duc Estremera 6, 07180 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #11 of 38 hotels in Palmanova
Cumbria
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
63 helpful votes 63 helpful votes
“Good holiday”
4 of 5 stars Reviewed November 29, 2013

After reading some negative reviews on this hotel we weren't expecting a lot but managed to get a cheap deal at the latter end of October prior to its closure.The weather was great which was a bonus too.We normally go to the Son Matias but this was so much cheaper and to our surprise the food was actually on par if not better than our usual hotel. There was a great variety on offer and everything was fresh and tasteful.
We did not have any trouble getting a sunbed and usually went up on the top floor for this,so had a good relax.My only complaint was that if you did not get into the bar very early there were no seats left to see the entertainment think some people must have had their evening meal as soon as the restaurant opened then dived into there,so we actually reverted to going into the Son Matias a couple of nights in order to get a seat.
All in all I would say the standard in this hotel has got better since we last stayed there about 5 years ago and it is very handy to the beach and all the amenities so give it a go.

Room Tip: all rooms have sea views
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (400)
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 14, 2013

October 2013-We booked a superior room on the 7th floor, I suffer from mobility problems but as there were 3 lifts we didn't anticipate any difficulties. One of the lifts broke down every day during our stay people were trapped in them regularly and on the 2nd last day of our holiday all 3 lifts broke down unfortunately my husband and I were in one for what seemed the longest 15mins ever.

The staff seemed to think this was acceptable, and even explained what the problem was as if that made it alright. They said the lifts would probably be replaced in the next year or two!!!

Our room was lovely, the hotel was spotlessly clean, the food was average for a 3 star Spanish hotel but there was something to suit everyone. The staff in restaurant and housekeeping staff were very pleasant.

The evening entertainment was so bad it was laughable, the quiz and bingo were OK but the so called professional entertainers left a lot to be desired.

To summarise if you are able to climb 7 flights of stairs, and do not want evening entertainment in hotel then this hotel is lovely but if like me you have mobility problems check if they have sorted out lift problems before booking

Room Tip: The rooms on 7th floor have been refurbished and are very comfortable with fridge and tea making fac...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, England, United Kingdom
1 review
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 10, 2013

It was my first time visiting the hotel and i would definitely go back, the location of the hotel was excellent, right on the beach with sea views from every balcony. Me and my family participated in the day time activities everyday including, french boules on the beach, shuffle board and killer pool, the reps manon and matthew were helpful and made the games enjoyable.
In the evening there was a quiz made by matt every night following different themes that consisted of general knowledge and brain teasers that made you think. There was a variety of night time entertainment that suited different types of people.
There was a variety of food available every night including lots of desserts.
I would visit the hotel again.

Room Tip: rooms over looking the pool have more sun throughout the day
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grays Thurrock, United Kingdom
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed November 10, 2013

We had a very enjoyable holiday at the Santa Lucia Hotel in May despite the weather not being as good as we would have hoped. We have stayed at this hotel twice previously, but not for several years, so we did know what to expect. At the Santa Lucia you now have a choice of ‘all inclusive’ or ‘half board’. We chose to go half board which suited our requirements perfectly.

The hotel is ideally situated, jutting out to sea right on the beach and adjacent to the lovely long and level promenade. It has been designed in such a way that all rooms, irrespective of which side of the hotel you are on, have a lovely sea view. We do, however, prefer to ask for a room on a high floor overlooking the swimming pool, as this side of the hotel does tend to get a greater percentage of the day’s sunshine. The rooms are very comfortable and are cleaned to a high standard. A fridge is available in the room for a small additional charge if required.

The restaurant is buffet service at all times and serves a good selection of well prepared and tasty food which should accommodate all tastes. It is a very well organised restaurant run by (mostly) friendly staff.

The late evening entertainment at the Santa Lucia, which is provided by professional visiting entertainers, was generally very good. The early evening entertainment, provided by the ‘in house’ entertainment team, was regrettably not too good. The ‘in house’ entertainment team consisted of a young man and a young woman who only seemed able to put on quizzes. They were friendly enough, but unfortunately lacked the experience to provide good quality early evening entertainment that this hotel was renowned for in previous years.

We found the Santa Lucia to be a very friendly hotel. The reception staff were very helpful, efficient and sociable as was almost all of the other staff. We would like to say a big thank you to all staff at Santa Lucia and would certainly recommend this hotel to anyone (subject to noting the little constructive criticism in this review regarding the entertainment team). We will definitely be returning to the Santa Lucia again in the future.

Stewart & Hilary
Essex

Room Tip: Ask for a room on a high floor overlooking the swimming pool, as this side of the hotel does tend to...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wales uk
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 5, 2013

What a fantastic 2 week holiday. Hotel spotless food varied and hot. Matthew the hotel entertainer was great - we played french bowls - what fun we had. The evening entertainment was good - never won the bingo but great fun then a good show afterwards. Would certainly book again and would recommend it to anyone.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 4, 2013

We have just returned from a lovely 7 days stay at Santa Lucia .The hotel is lovely great food varied entertainment friendly staff.Our room was on first floor still a good view though.
Had a bad start with my grandson leaving his rucksack on transfer from airport the staff where really helpful in locating it especially Thomson Rep's.The location is amazing with beautiful scenery buses are regular into Palma and only cost 3.20 euros each way.We decided to do the Pirates show all i can say its amazing suits all ages a must if you go to Palma Nova.Would definitely go back.

Room Tip: ask for rooms above 5th floor as the view is more spectaculer
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 4, 2013

Just got back from a fab holiday at this Hotel. Excellent location, really good food, lots of choice. Good varied entertainment. Lovely clean hotel very we'll run by competent staff. All rooms have fantastic views of sea. Lovely pool area overlooking the beach. Something for everyone and suitable for all age groups.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Lucia Hotel

Address: Calle de Duc Estremera 6, 07180 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Palmanova
#7 Luxury Hotel in Palmanova
#8 Romantic Hotel in Palmanova
#10 Family Hotel in Palmanova
Hotel Class:4 star — Santa Lucia Hotel 4*
Official Description (provided by the hotel):
Situated in one of the best and quiet areas of Palma Nova. 332 Rooms with excellent sea views, each one with terrace, bathroom, carpets hairdryer, telephone, satellite TV, air conditioning and heating, safety deposit box and fridge. Exterior swimming pools for both adults and children. Heated indoor pool in winter. Jacuzzi, sauna, turkish baths. ... more   less 
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Also Known As:
Santa Lucia Palma Nova
Hotel Santa Lucia
Santa Lucia Hotel Palmanova, Majorca

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