We`ve just returned home from a two-week stay at this first class 4* Hotel and it was everything we hoped it would be. Excellent food, comfortable beds and the room was much bigger than we expected it to be. We booked our holiday 6 months in advance through Thomson Holidays online and I must say that their website was first class at keeping us up-to-date as our departure date approached.
When we received our eTickets we emailed the Santa Lucia to see if we could choose our room, we requested a pool facing room on the 5th floor, we didn`t receive a reply so assumed they never got our email, but when we arrived at the Hotel reception desk we got exactly what we had asked for, Brilliant, sea view, pool view, sun shining on our balcony, what more could we ask for.
Many reviews we had read prior to flying were causing us a fair bit of concern but after staying there I began to wonder if those who had penned the bad reviews had been actually staying in the same Santa Lucia as we were. Our room was really spacious, the bed was very comfortable, the towels were replaced every day, the linen was changed regularly, yes it is an excellent Hotel, so don't be put off with the grousing of other grumpy holiday-makers, you will really enjoy your stay here, the staff are always smiling and ready to help, even the lady cleaners were singing and humming in the mornings. This was our first visit to this particular Hotel and I highly recommend it if you are reading these reviews. Oh yes, and the beautiful beach and warm sea was only about 20 meters from the Hotel door.