My boyfriend and I stayed at the Santa Lucia between the 6-10th September. The flight with Thomson was great, very smooth and the cabin staff were all extremely friendly and helpful.
We were thrilled to find the hotel was only 30-40 minutes away from the airport. We were greeted by a friendly receptionist and check-in was quick.
While in the lift a guest asked what floor we were going to and we said "7th please". He replied "ooo thats where all the toffees are staying, they are newly refurbished rooms". We laughed about this as we had no idea. When we got into our room we found it was lovely and light, newly decorated, gorgeous Holiday canvas pictures on the wall and completely spotless. With the hotel being situated literally on the beach, the view from our balcony was incredible whih gave us a look of the stunning turquoise sea, white sandy beach and of course maginificent sunshine! Very happy!
Food was very nice, we partcularly liked the Theatre Grill section where Chef cooked us some nice Steak and Fish! They were different options every day so good selection. The Sangria was super, very strong and the more of it you get, the cheaper it is! Cocktails were also very nice although my only complaint with the drinks is in the Lounge Bar it took me nearly 15-20 minutes to get served. I could not find anyone at all and my boyfriend ended up coming to find me! Apart from this drinks and food were fab!
As we were on a short trip we did not book any excursions but did go for drinks one evening in Puerto Portals which was recommended by a friend. Took less than 10minutes to get there in a taxi and was less than 10euros each way. It is an absolutely lovely area, quite fancy, nice to relax. Be aware it is on the pricey side but so worth it for a nice treat! I asked the Thomson Rep a question one day and although we did not book anything she was very friendly. They were always reps in and around the hotel talking to the guests.
We did not arrange our transfers through Thomson but used Resorthoppa instead. They were very prompt and quick at getting us to hotel/airport. Overall great holiday, would definitely return here again.