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“going again in april 2013” 3 of 5 stars
Review of Santa Lucia Hotel

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Santa Lucia Hotel
4.0 of 5 Hotel   |   Calle de Duc Estremera 6, 07180 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #11 of 38 hotels in Palmanova
Paignton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“going again in april 2013”
3 of 5 stars Reviewed February 3, 2013

clean rooms very small for 2 could not pass each other at end of bed. Balcony also very small . Food had a good choice. This hotel is good for people with walking difficulties as no steps and shops are just across the road for short walks We always go out of season so guess it could be loud on the street side

Room Tip: I agree rooms on south side quieter but no sun in april but still good views
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  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed January 21, 2013 via mobile

Stayed in better 2 stars Full of people who don't like putting there hand in there pockets and would rather q an hour for a sun Bed if you like egg and chips every day and old people this the hotel for you

  • Stayed September 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Quality Manager at Santa Lucia Hotel, responded to this review, March 27, 2013
Dear guest,

First of all we would like to thank you for your time spent on write a comment on TripAdvisor describing the sensations obtained during your stay at Globales Santa Lucia.

However, we feel sorry that the service received was not up to the standards you expected. Please be assured that we will take all your comments into consideration.

We will pass on your comments to our staff, all the point are always checked by them in order to improve our service and make our hotel a better choice for clients.

Yours sincerely,

Quality Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 21, 2013

Stayed here 01/09/2012 never again.Hotel in a great position that's what did it for me, but after that the Hotel goes down the pan just like the food. Breakfast bacon burnt sausages burnt eggs leave alone scambled eggs ok.

Toast was the only thing that was hot to touch and then the porridge which was very hot. Shall I carry on we stayed H/B which i was glad we did, the food lets this Hotel down it is not even 2Star . Hotel needs to look into it catering side as this what let it down for
we filed in a questionaire at the hotel but the food still did not get any better.
Hotel needs a major investment into it or people will look elsewhere like we are for next year. Can I say the cleaners were the only good thing and weather to come from our 2 weeks in sunny Majorca

Room Tip: Get lower floor lifts breakdown quite a lot
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 1, 2012

We are going back to the santa lucia. May I say we can't wait to go back as we had such a fantstic time there. We had connecting rooms which meant that our 2 Autistic sons had some independence while we were there - they had a brilliant time. I went when it had been open for only 2 years back in the 1970s, it was great then. When I got married I told my wife all about the hotel and vowed to go back there when the kids were old enough to appreciate it. We were not disappointed - the staff were great; the rooms were very confortable and were cleaned regularly; the barstaff and restaurant staff were always helpful and friendly and the food was fantastic every day. The location is fantastic - where else could you get a sea view from any hotelroom. Bring it on 2013. Ages in our family are 64, 51, 30 & 28.

Room Tip: All rooms are great but a pool view is better.
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darlington, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 11, 2012

Stayed for the first time at the Santa Lucia in October. No a great start with a lift not working and the others very slow. Room was spacious, recently refubished and best of all, the rooms and the corridors are carpeted so no noise from chair draggers and clippity clop high heels. Balcony was small but enough for two people, just! but the views more than made up for it. Pool area is small and they are trying to stop the towel brigade. There is a notice to inform you that if the beds have been unused for an hour, you have the right to remove the towels. Food was plentiful and good choice, you certainly won't starve. Little shop in hotel sells all the newspapers so nice to buy one and enjoy a morning coffee at the pool bar.
The bustle of Magaluf is just a short walk along one side of the bay and Palma Nova the other. We found a lovely restaurant, the Venetian, just opposite McDonalds. A very large chicken wrap, large pizza, two ice creams, coffee and pint and half of lager for less than 13 euros.
Don't expect to find any great shopping at either resort, you have to do as the locals do and go to Palma. All in all a relaxing holiday. I would certainly go back just for the views and the carpeted floors.

Room Tip: If you really like the sun, rooms on the pool side are best. We had a room on other side and glad a...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rossendale, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 10, 2012

Having stayed from the 19th Oct for 10 nights on all inclusive could not fault this hotel.
All the staff made every effort to be helpful bar staff was very quick to serve the inclusive guests first.waited no longer than 2 mins all the holiday.
Rooms very clean, housekeeping first class,view from our balcony was the best we have ever stayed in.
Will be booking this hotel again and would recommend this hotel to family & friends.

Room Tip: Email hotel week before and request your preference,I did and got everything I requested Room numbe...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 10, 2012

This hotel was in a really good location. Excellent views from balcony. Entertainment good and food in hotel buffet style. Could have done with being a little warmer but microwaves there to heat food up. Staff nice and friendly. Fridge and safe in room but you have to pay extra for this. 50 euros for the week for both which is a bit steep. Overall really great hotel.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Lucia Hotel

Address: Calle de Duc Estremera 6, 07180 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Palmanova
#7 Luxury Hotel in Palmanova
#8 Romantic Hotel in Palmanova
#10 Family Hotel in Palmanova
Hotel Class:4 star — Santa Lucia Hotel 4*
Official Description (provided by the hotel):
Situated in one of the best and quiet areas of Palma Nova. 332 Rooms with excellent sea views, each one with terrace, bathroom, carpets hairdryer, telephone, satellite TV, air conditioning and heating, safety deposit box and fridge. Exterior swimming pools for both adults and children. Heated indoor pool in winter. Jacuzzi, sauna, turkish baths. ... more   less 
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Also Known As:
Santa Lucia Palma Nova
Hotel Santa Lucia
Santa Lucia Hotel Palmanova, Majorca

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